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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen with a focus on customer relationship management and effective communication. Proficient in utilizing sales tools and maintaining accurate records to drive customer satisfaction and retention.
Highest-signal resume keywords
Sales LicenseContract Management SystemsMicrosoft Office SuiteEffective CommunicationCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TechniquesLead GenerationPresentation FormattingFinancial DocumentationCost ModellingTechnical Product KnowledgeSales Activity DocumentationInstallation Arrangement DocumentationProject Management SoftwareCustomer Needs Assessment
Soft Skills
Relationship BuildingAdaptabilityMotivationIntegrityCustomer Satisfaction Focus
Tools & Technologies
DocuSignMonday.comHuman Resource Systems
Certifications & Qualifications
High School Diploma or GEDValid Driver’s License
Industry Keywords
Residential SalesCustomer RetentionSales GoalsPromotional ActivitiesTrade Shows
About the role
Key responsibilities & impact- Establish, develop, and maintain positive business and customer relationships
- Meet monthly sales goals and minimum sales standards
- Train to understand the full use and benefits of Culligan products and services
- Assist residential leads and potential customers with a team of Residential Sales Representatives
- Promote long-term relationship-building sales approaches to improve customer satisfaction and retention
- Develop and improve sales-toolbox best practices, including presentation formatting, financial documentation, lead generation methods, and cost modelling
- Correspond with leads and appointments as scheduled
- Attend assigned appointments professionally and with integrity
- Maintain accurate records of sales activities in the relevant database
- Maintain and apply technical information relating to residential Culligan products
- Understand customer needs and present viable solutions
- Accurately represent product capabilities, terms, procedures, and dealership policy
- Deliver effective sales presentations that educate customers about available products and services
- Document installation arrangements, pumps, and related equipment; check electrical and drain requirements
- Take ownership of new customer accounts and follow up to ensure satisfaction and secure referrals
- Maintain the security of customer information
- Participate in promotional activities such as trade shows and exhibits
- Perform other related duties assigned by management
Requirements
What you’ll need- High school diploma or GED, or one to three months related experience and/or training, or equivalent combination of education and experience
- Valid driver’s license
- Sales license and state licenses as required
- Computer skills using Contract Management Systems such as DocuSign
- Human Resource Systems experience
- Microsoft Office Suite proficiency
- Project Management Software such as Monday.com
- Highly motivated and target driven with a proven record of accomplishment in sales
- Expert in effective communication
- Able to adapt to individual customer needs
- Ability to occasionally lift or move more than 75 pounds, frequently lift or move up to 50 pounds, and continually lift or move up to 25 pounds
- Willingness to work some evenings or weekends based on events and customer requests
Benefits
Comp & perks- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Employee discounts
- Consistent work hours
- Paid holidays
- Supplemental insurance
- Company-provided life insurance and long-term disability
- Company picnics and holiday parties
- Flexible work from home options
- World class training and development through Culligan University and bootcamps
