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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Customer Engagement and Precision Medicine, with a strong focus on building relationships with KOLs and healthcare professionals. Proven ability to navigate complex healthcare systems and execute compliant strategies that align with corporate objectives.
Highest-signal resume keywords
Pharmaceutical Marketplace KnowledgeKOL Relationship ManagementProduct Launch ExperienceNegotiation and Influencing SkillsData and Advanced Analytics Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pharmaceutical ExperienceBiotech ExperienceMedical ExperienceSpecialty Disease KnowledgeHematology/Oncology ExpertiseBusiness Relationship ManagementRegulatory ComplianceMatrixed Setting ExperienceDiagnostic/Precision Medicine KnowledgeCRM Management
Soft Skills
Strong Negotiation SkillsPartnering SkillsInfluencing SkillsRelationship ManagementCustomer Experience Focus
Certifications & Qualifications
BA/BS or Healthcare Equivalent Degree
Industry Keywords
Customer EngagementKOLsHealthcare SystemsCommercial StrategyMarket AccessComplianceSpecialty MarketC/D-Suite EngagementHealthcare TrendsBusiness Objectives
About the role
Key responsibilities & impact- Serve as a critical member of the Customer Engagement Team and Precision Medicine organization
- Embed Cogent within influential healthcare systems across the United States
- Provide regional diagnostic expertise and initiatives and manage KOLs
- Engage healthcare professionals to build educational platforms supporting brand and disease-state strategies
- Work with national and regional KOLs to align and resource Cogent’s cross-functional commercial strategy
- Collaborate with Customer Engagement, Commercial Learning & Development, Marketing, Commercial Operations & Analytics, Market Access & Trade, Medical Science/Affairs, and Legal & Compliance stakeholders
- Work with internal and external stakeholders to execute strategies and tactics advancing business objectives
- Partner with HCP stakeholders at key healthcare systems and laboratories across the US to ensure treatment access and availability after FDA approval
- Identify, profile, cultivate, and maintain long-term KOL relationships
- Plan and execute compliant KOL engagements and executive encounters at conferences, POAs, field visits, and other venues
- Identify and prioritize novel programming and venues for investment
- Prioritize patient, caregiver, and HCP customer experience
- Become embedded in target healthcare systems by delivering consistent value and differentiating from competitors
- Support launch preparations and help corporate and field colleagues navigate a dynamic specialty market
- Execute and pull through business plans cross-functionally as a Customer Engagement team member
- Maintain account and contact details in CRM
- Ensure budgets and schedules meet corporate requirements
- Incorporate regulatory and legal compliance into daily activities
- Report to the ED, National Precision Medicine Executives
Requirements
What you’ll need- BA/BS or healthcare equivalent degree required
- Minimum 8+ years of pharmaceutical, biotech, and/or medical experience
- Strong knowledge of the pharmaceutical marketplace and deep understanding of industry and broader healthcare trends
- Minimum 5+ years of combined experience in specialty and/or rare disease
- Hematology/Oncology experience preferred
- Proven ability to access and influence C/D-Suite level customers
- History of success in a matrixed setting
- Strong negotiation, partnering, and influencing skills
- Ability to effectively manage business relationships with external strategic partners
- Prior experience working in large accounts and/or hospitals required
- Expert at navigating complexities and removing barriers to advance corporate objectives
- Successful product launch experience required
- Prior pharma/biotech start-up experience preferred
- Prior Diagnostic/Precision medicine experience preferred
- Technologically savvy and committed to leveraging data and advanced analytics daily
- Ability to travel frequently overnight, with occasional weekend travel depending on business needs
Benefits
Comp & perks- Competitive salary
- Target bonus of 20%
- Ongoing stock awards
- 100% employer-paid medical, dental, and vision premiums for employee and family
- Up to 75% of in-network deductibles funded
- 401(k) match with immediate vesting
- Generous paid time off
- 12 weeks of fully paid parental leave
- Paid family and medical leave for all employees regardless of location
- Company-paid short-term disability coverage for up to 20 weeks
- Wellness programs
- Tuition reimbursement
- Inclusive family-forming support
- Free on-site parking and gym facilities in the Waltham building
