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Inside Sales Coordinator – Level II
Cummins Inc.. Support the customer-facing sales force through the lead-to-close sales rhythm .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and organizational skills while effectively managing multiple priorities in a fast-paced environment. Proficient in compiling and analyzing inventory data, preparing budgetary quotes, and supporting customer engagement activities.
Highest-signal resume keywords
Customer EngagementBudgetary Quote PreparationInventory AnalysisOrder ProcessingStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingBudgetary Quote PreparationInventory AnalysisTechnical Data CompilationCustomer Account Management
Soft Skills
Attention to DetailOrganizational ExcellenceAbility to Manage Multiple Priorities
Certifications & Qualifications
High School DiplomaLicensing for Compliance with Export Controls
Industry Keywords
Lead-to-Close Sales RhythmCustomer-Facing Sales ForcePlanned Maintenance Residual SalesCustomer InquiriesAfter-Sale Issues
About the role
Key responsibilities & impact- Support the customer-facing sales force through the lead-to-close sales rhythm
- Respond to incoming electronic customer inquiries and customer calls, engaging a more experienced Inside Sales Coordinator when needed
- Compile budgetary quotes for simple jobs by gathering technical data, customer presentations, lead time, and other information
- Schedule customer visits and events and assist with their preparation and execution
- Receive and process orders, and issue order acknowledgements, invoices, and shipping notices for simple jobs
- Compile and communicate order status, inventory status, and related information to the customer-facing sales force
- Assist in resolving customer issues, including shipment and after-sale issues
- Compile, analyze, and report inventory/stock levels
- Support branch personnel in selling products to retail customers
- Support Planned Maintenance Residual sales activities through customer engagement, quote preparation, follow-up coordination, and collaboration with internal stakeholders
- Maintain customer account activity and support sales and service objectives
Requirements
What you’ll need- High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations
- Some work experience
- Intermediate-level knowledge obtained through training or on-the-job experience
- Strong communication skills
- Attention to detail
- Organizational excellence
- Ability to effectively manage multiple priorities in a fast-paced environment
- May require licensing for compliance with export controls or sanctions regulations
Benefits
Comp & perks- 401(k) Retirement Savings Plan
- Cash Balance Pension Plan
- Medical, dental, and life insurance
- Health Savings Account
- Domestic Partners Coverage
- Personal and professional benefits
- Base salary rate commensurate with experience