Cummins Inc.

Inside Sales

• Support the customer-facing sales force through the lead-to-close sales rhythm
• Respond to incoming electronic customer inquiries and customer calls, engaging a more experienced Inside Sales Coordinator when needed
• Compile budgetary quotes for simple jobs by gathering technical data, customer presentations, lead time, and other information
• Schedule customer visits and events and assist with their preparation and execution
• Receive and process orders, and issue order acknowledgements, invoices, and shipping notices for simple jobs
• Compile and communicate order status, inventory status, and related information to the customer-facing sales force
• Assist in resolving customer issues, including shipment and after-sale issues
• Compile, analyze, and report inventory/stock levels
• Support branch personnel in selling products to retail customers
• Support Planned Maintenance Residual sales activities through customer engagement, quote preparation, follow-up coordination, and collaboration with internal stakeholders
• Maintain customer account activity and support sales and service objectives

Inside Sales Coordinator – Level II

Project Manager

• Provide advice and service on patent preparation and prosecution
• Manage related patent portfolio activities, including patent evaluation, potential infringement issues, competitive landscape reviews, and oversight of outside counsel
• Manage patent prosecution and participate in implementing IP strategy
• Prepare and file US patent applications and assist with applications in other jurisdictions and foreign office actions
• Participate in internal patenting committees
• Conduct invention disclosure interviews to identify patentable ideas
• Advise senior IP leaders and partner with stakeholders to identify and design improvements
• Manage outside counsel relationships
• Support large and/or complex cases and matters worldwide
• Manage projects and matters with appropriate supervision
• Provide support and leadership in improvement and issue-resolution projects
• Work with engineering and other business organizations to understand priorities and challenges
• Instruct and supervise outside counsel and consultants as needed

Senior Project Manager – Law

Human Resources

• Manage human resource information management systems for one or more company-wide technologies.
• Monitor solution integration and change control processes for technologies or regions in alignment with company policies and application standards.
• Lead functional design of new technology solutions supporting business requirements.
• Manage configuration, testing, change control, documentation, and maintenance activities.
• Ensure effective integration with other systems and processes across technologies and regions.
• Evaluate requested system changes and their impact on the entire system; monitor change-request status.
• Manage testing and implementation of human resource system patches, enhancements, and upgrades.
• Maintain system functionality, access, and security in compliance with global design, standards, business requirements, and legislation.
• Ensure resolution of complex user questions and system issues.
• Ensure accuracy and completeness of process documentation and user instructional materials.
• Monitor metrics to ensure overall operational effectiveness.
• May lead project implementation or ongoing operations support activities focused on designing, delivering, and maintaining technology-enabled solutions.

Human Resources Information Systems Manager

QA Engineer

• Support supplier quality initiatives to achieve operational and strategic supplier quality goals
• Build relationships with external suppliers, external customers, and internal stakeholders including Purchasing, Manufacturing, and Engineering
• Execute APQP and support VPI quality activities for internal Engine Business suppliers
• Learn and apply APQP, AIAG, and Cummins specialty tools to develop or improve supplier manufacturing processes
• Participate in external supplier audits and potentially lead low-complexity, low-risk audits after certification
• Participate in resolving supplier-related quality challenges through root cause analysis, corrective actions, and effectiveness verification
• Contribute to continuous improvement projects using lean and Six Sigma methodologies
• Participate in quality performance planning and improvement for assigned product types or supplier segments
• Support Product Problem Solving (PPS) activities and successful product launches
• Evaluate supplier product design, manufacturing process design, and product validation for reliability expectations

Supplier Quality Engineer

Procurement

• Coordinate with hiring managers, interview teams, recruiters, human resources, shared services, and other stakeholders across talent acquisition and onboarding processes
• Support the requisition lifecycle in the applicant tracking system, including audit documentation
• Collaborate with the immigration team to ensure compliance with immigration regulations
• Support offer management, background checks, reference checks, electronic consents, and communication of results
• Adhere to recruiting processes, policies, tools, legislative and governmental regulations, and company procedures
• Contribute to continuous improvement activities and document processes and improvements
• Schedule candidate interviews and coordinate hiring-manager schedules
• Make travel arrangements, prepare candidate information packets, and create interview agendas
• Support expense processing for interviews and candidate travel
• Provide offer administration support, including creating and formatting job descriptions in accordance with Cummins employment brand

Talent Sourcing Specialist

Analyst

• Perform business process and internal control reviews
• Partner with the business to implement process and internal control improvements
• Evaluate accounting standards and determine accounting implications for the business
• Communicate accounting requirements and objectives to stakeholders
• Review and update internal control documentation
• Collaborate with finance leaders and subject matter experts to support business information needs
• Prepare complex financial process maps and controls matrices
• Work with IT and project management specialists to develop, test, and deliver Internal Controls Systems solutions
• Work with SOX auditors to track audit findings and resolve financial accounting policy issues
• Lead process improvement initiatives for accounting and internal control systems
• Evaluate business processes, identify risks and internal control gaps, and develop risk management plans
• Report to management on asset utilization and audit results and recommend operational and financial changes
• Identify, evaluate, and document internal controls
• Develop customized reports and ad hoc analyses and train end-users on new system solutions
• Review preparation and analysis of financial information and verify team members’ reports
• Assess internal controls, develop remediation plans, and respond to changing business needs
• Prepare and analyze accounting records, financial statements, and financial reports
• Develop business and financial information systems and maintain data in information systems and databases
• Use ERP systems (SAP/Oracle) and perform variance analysis against budgets and forecasts

Senior Internal Controls Analyst

• Prepare travel reports for department managers.
• Prepare analysis and reports on travel, entertainment, and miscellaneous expenses for entity leaders.
• Produce exception reporting on travel policies.
• Support the expense reporting process.
• Support the Corporate Cards process.
• Respond to customer inquiries.

Travel Analyst

Field Engineer

• Perform preventative maintenance and basic repairs on engines and related components at customer sites
• Diagnose and troubleshoot technical issues using service tools, equipment, software, and guided workflows
• Repair, disassemble, inspect, replace, and assemble engine or power-generation components
• Validate completed repairs and confirm products operate as expected
• Escalate complex or unresolved technical issues
• Document troubleshooting, repairs, technical findings, service outcomes, worksheets, timesheets, and warranty claims
• Monitor live fault codes and resolve select issues by phone or escalate them to dealerships
• Create cases, assign tasks, track critical fault codes, and issue daily reports and analysis
• Answer inbound customer calls and provide assistance through toll-free phone, email, chat, and PCC
• Update customer cases and closure information in Cummins systems and Salesforce
• Provide information on dealerships, parts depots, service networks, parts, spares, training, and technical literature
• Follow up with field offices and process owners to resolve customer issues
• Maintain service vehicles, tools, and equipment
• Follow HSE policies and use required PPE
• Support dealership and field service teams 24x7 as required