Project Assistant – Level III – Sales

Cummins Inc.

. Function as the single point of contact for assigned Transit customer accounts for CSSNA on-highway .

Posted 11/2/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer accounts throughout the order life cycle, utilizing Cummins Business Management System (BMS) for effective bid management and data analysis. Proficient in creating analytical dashboards using Power BI to support decision-making and process improvement initiatives.

Highest-signal resume keywords

Cummins Business Management System (BMS)Power BI Dashboard CreationData AnalysisCustomer Order ManagementLogistical Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bid ManagementOrder EntryData AnalysisProcess ImprovementCustomer SetupOrder ModificationsEscalation ManagementReportingRFQ Bidding CycleKPI Tracking

Soft Skills

CollaborationProblem SolvingCommunicationCustomer ServiceLeadership Support

Tools & Technologies

Power BICSSNA Order Entry SystemsAnalytical DashboardsReporting ToolsDatabase Management

Certifications & Qualifications

High School DiplomaCompliance Licensing (if applicable)

Industry Keywords

Transit Customer AccountsParts ManagementBranch OperationsService Level AgreementExport Controls

About the role

Key responsibilities & impact

Function as the single point of contact for assigned Transit customer accounts for CSSNA on-highway
Manage the daily bids/RFQ bidding cycle, ensuring bids are located, processed, and submitted on time
Gather bids W/L data, analyze results, and recommend actions to leadership
Create and run bidding analytical dashboards and reports from appropriate databases
Manage assigned customer accounts through the entire order life cycle, including customer setup, order entry, modifications, and escalations
Manage logistical needs to ensure orders are shipped by agreed deadlines
Support leadership in creating the daily bids process with defined role clarity
Collaborate with branch operations personnel after bid awards to fulfill orders according to customer requirements
Escalate needs to leadership and adjacent functions
Resolve complex customer inquiries through research and knowledge of Cummins processes, systems, and practices
Provide timely and informative responses to meet Service Level Agreement requirements
Prepare and distribute standard and customized internal and customer reports
Participate in process improvement projects
Provide documentation and ongoing communication to customers and key stakeholders throughout the daily bids/RFQ process
Support Customer Order Management and Branch Parts department goals and initiatives
Utilize CSSNA order entry and management systems, including BMS, to manage bids
Support bid performance reporting, data analysis, and continuous process improvement

Requirements

What you’ll need

Knowledge of and past experience using Cummins Business Management System (BMS) in an Operations capacity, preferably in Parts Management
Experience working with Branch Operations and a general understanding of their roles and responsibilities
Experience in creating Power BI Dashboards / Power Apps and conducting data analysis to gauge process trends and KPIs
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations
This position may require licensing for compliance with export controls or sanctions regulations
Requires significant relevant work experience or specialized skills obtained through training or on-the-job experience
College or equivalent degree preferred