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Content Manager – Global and Segments
CuraLinc Healthcare. Own the operational model for translation and localization, including external partner management .
About the role
Key responsibilities & impact- Own the operational model for translation and localization, including external partner management
- Define how localization requests are submitted, prioritized and tracked
- Manage translation and localization vendors, including quality calibration and turnaround expectations
- Establish SLAs and performance standards with external partners
- Ensure translated content maintains clinical accuracy, voice consistency, cultural appropriateness and clinical alignment
- Plan localization early so it is integrated into launch timelines
- Establish quality standards for localized content
- Coordinate internal clinical or compliance review when needed
- Own how content is adapted for industries and portfolio segments across engagement and product content
- Define segment adaptation versus true custom work
- Build reusable industry-ready bundles where patterns repeat
- Align adaptations to approved messaging guardrails
- Map persona archetypes to industries and segment priorities
- Translate persona needs into actionable guidance for creators
- Maintain reusable persona-aligned messaging frameworks
- Review segment drafts for persona fidelity and strategic alignment
- Identify where personalization adds impact versus where standardization protects scale
- Govern and maintain discoverable localized and segmented assets, source-of-truth versions, derivatives, naming conventions and version control
- Maintain visibility into content by language, industry and persona pattern
- Maintain forward-looking visibility into localization and segment needs
- Surface timeline risks early and align vendor capacity with internal campaign and product release calendars
- Collaborate with engagement strategy, product content, creators, operations, clinical reviewers and external localization vendors
Requirements
What you’ll need- 5+ years of experience in localization, content operations or content strategy, preferably in a B2B2C or healthcare environment
- Experience managing translation or localization vendors, including SLAs and quality calibration
- Strong understanding of how to build reusable, governed content systems across languages, industries and personas
- Ability to distinguish scalable segment adaptation from one-off custom work and build frameworks that protect scale
- Excellent cross-functional collaboration skills across engagement strategy, product content, operations and clinical review
- Strong written and verbal communication skills
- Experience with content or project management tools such as ClickUp, Frontify or Sanity is a plus
Benefits
Comp & perks- 100% company-paid single tier medical coverage insurance
- PTO
- 401(k) with match
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Robust benefits package