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Director of Client Relationships
CuraLinc Healthcare. Manage business relationships with a defined book of large-market employer clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B Account Management and Client Services within the healthcare benefits sector, with a focus on client retention and growth strategies. Proficient in developing engagement strategies for EAP and wellness programs while maintaining strong organizational and project management skills.
Highest-signal resume keywords
B2B Account ManagementClient Services ExperienceHealthcare Benefits KnowledgeProject Management ExpertisePresentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Retention StrategiesEngagement StrategiesProgram Performance EvaluationMicrosoft Office Suite ProficiencyConsultative Recommendations
Soft Skills
Excellent Communication SkillsOrganizational ExpertiseSelf-MotivatedDetail-OrientedProactive Approach
Certifications & Qualifications
BS/BA Degree
Industry Keywords
Employee BenefitsEAPWellness ProgramsHealth TechnologyInsurance
About the role
Key responsibilities & impact- Manage business relationships with a defined book of large-market employer clients
- Develop and implement strategies related to client retention and growth
- Provide consultative recommendations to help clients maximize the value of EAP and/or wellness programs
- Work with client plan sponsors to develop client-specific engagement strategies for EAP and/or wellness programs
- Evaluate and refine all aspects of program performance, both internally and externally
- Develop and maintain an understanding of CuraLinc's product suite within the healthcare benefits landscape
- Represent CuraLinc Healthcare in presentations to current and prospective clients
Requirements
What you’ll need- Seven (7) or more years of B2B account management/client services experience in health care, employee benefits or insurance (EAP, Wellness/Wellbeing, Clinic, TPA, Carrier, Broker, PBM, Medical Mgmt., Health Technology, etc.)
- Stable employment history
- BS/BA degree
- Proficiency within the Microsoft Office Suite
- Excellent presentation and written communication skills
- Strong project management and organizational expertise
- Able to work autonomously in a fast-paced environment
- Proactive approach to job responsibilities
- Self-motivated, driven, highly organized, and detail-oriented
Benefits
Comp & perks- 100% company-paid single tier medical coverage insurance
- PTO
- 401(k) with match
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Robust benefits package