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EAP Care Advocate, Licensed Counselor/Social Worker
CuraLinc Healthcare. Provide Guidance, Support, Consultation and Referrals to Covered Employees and Dependents .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting comprehensive clinical assessments and developing individualized care plans while providing mental health advocacy and navigation. Proficient in active case management and maintaining compliance with HIPAA and ethical guidelines.
Highest-signal resume keywords
Master's Degree in Mental Health DisciplineClinical LicensureEAP ExperienceCase Management ExperienceStrong Reasoning Ability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical AssessmentIndividualized Care Plan DevelopmentActive Case ManagementTreatment Plan ReviewMental Health Advocacy
Soft Skills
Strong Reasoning AbilityAbility to Thrive in Fast-Paced Environment
Tools & Technologies
Microsoft Office SuiteContact Management SystemsWeb-Based SoftwareSoft Phone
Industry Keywords
EAPHIPAA ComplianceMental Health CareTelephonic SupportDigital Support
About the role
Key responsibilities & impact- Provide Guidance, Support, Consultation and Referrals to Covered Employees and Dependents
- Conduct a Comprehensive Clinical Assessment, Including Identification of Presenting Issues(s), Work-Life Challenges and Screening for Risk and Safety Concerns
- Develop an Individualized Care Plan to Address the Unique Clinical and Sub-Clinical Needs for Each Participant
- Facilitate Referrals and Assist Participants with Securing Appointments for Short-Term EAP Counseling
- Provide Mental Health Advocacy and Navigation to Participants in Need of Higher Levels of Care
- Assist with Referrals to Other Employer-Sponsored Health Management Resources, When Appropriate
- Conduct Active Case Management Including Treatment Plan Reviews
- Perform Timely Follow-Up with Participants to Ensure Connection to Care, Program Satisfaction and Determine the Outcome and Impact of EAP Services
- Maintain Accurate and Complete Records in Compliance with HIPAA, Ethical and Departmental Guidelines
- Provide in-the-moment telephonic and digital support, personalized guidance, and advocacy to program participants throughout their mental health care journey
Requirements
What you’ll need- Master's Degree in a Mental Health Discipline (e.g. - Social Work, Counseling, Marriage and Family Therapy)
- Relevant Post-Graduate Clinical Experience
- Clinical Licensure
- Familiarity and Comfort with Technology to Train and Work Remotely (e.g. - Microsoft Office Suite, Contact Management Systems, Web-Based Software, Soft Phone)
- Strong Reasoning Ability – Capacity to Collect Data, Establish Facts, Define Problems and Draw Valid Conclusions
- Ability to Thrive in a Fast-Paced, Fully Remote Work Environment
- Prior EAP and/or Case Management Experience a Plus
- Must be located in the continental United States or Hawaii
Benefits
Comp & perks- 100% company-paid single tier medical coverage insurance
- PTO
- 401(k) with match
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Full-time salaried employment
- Fully remote work arrangement