Senior Installation Manager

Curative

. Drive end-to-end post-sale implementations for new and renewal business .

Posted 9/21/2026full-timeRemote • Texas • United StatesSenior💰 $92,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Health Plan Implementation and Group Onboarding, with a strong focus on managing operational workflows and client setup systems. Proficient in enrollment platforms and CRM tools, ensuring effective communication and relationship management across various stakeholders.

Highest-signal resume keywords

Health Plan ImplementationGroup OnboardingEnrollment PlatformsCRM/Implementation PlatformsCommercial Health Plan Benefit Design

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Health Plan ImplementationGroup OnboardingEnrollment PlatformsCRM/Implementation PlatformsCommercial Health Plan Benefit DesignMicrosoft Office SuiteGoogle WorkspaceHelpScoutTPA Network StructuresWorkflow Automation

Soft Skills

Superior Verbal CommunicationWritten CommunicationDiplomacyTime ManagementRelationship Management

Tools & Technologies

OverwriteMercuryCurative AIENavEDIIroncladHelpScout

Industry Keywords

Account ManagementHealth Plan SalesHigh-Touch AccountsOnboarding MilestonesHigh-Stakes Escalation

About the role

Key responsibilities & impact

Drive end-to-end post-sale implementations for new and renewal business
Own group setup, structural configuration, contact assignments, and workflow tracking in Overwrite and Mercury
Drive automation efforts and improvements using Curative AI agents
Verify group information, broker/producer assignments, and contract details
Monitor Ironclad agreement workflows and ensure legal, stop-loss, and ACH documentation are completed before installation handoff
Lead discovery sessions and establish onboarding milestones for complex, mid-market, and high-touch accounts
Partner with Account Executives throughout implementation
Drive enrollment execution across ENav and EDI integrations and serve as the main technical contact for setup issues
Coordinate with Legal, Member Services, Care Navigation, and Medical Management on high-priority onboarding issues
Maintain relationships with internal teams, brokers, and external group representatives
Own installation SOPs as the definitive subject matter expert
Identify workflow gaps and improve HelpScout macros, tracking spreadsheets, and team templates

Requirements

What you’ll need

5+ years of experience in Health Plan Implementation, Group Onboarding, Account Management, or Health Plan Sales
Prior experience leading operational workflows or managing client setup systems
Deep working knowledge of CRM/implementation platforms
Experience with enrollment platforms, including ENav and EDI
Proficiency in Microsoft Office Suite, Google Workspace, and HelpScout
In-depth understanding of commercial health plan benefit design and TPA network structures
Superior verbal and written communication skills
Strong diplomacy when managing high-stakes escalation calls with brokers and executive leadership
Ability to manage multiple competing deadlines in a high-growth, fast-paced environment
Fluent in spoken and written English
Spanish bilingual is a plus; bilingual English and Spanish preferred

Benefits

Comp & perks

Curative Health Plan (100% employer-covered medical premiums for you and 50% coverage for dependents on the base plan.)
$0 copays and $0 deductibles (with completion of our Baseline Visit)
Preventive and primary care built in
Mental health support
One-on-one care navigation
Chronic condition programs (diabetes, weight, hypertension)
Maternity and family planning support
24/7/365 Curative Telehealth
Pharmacy benefits
Comprehensive dental and vision coverage
Employer-provided life and disability coverage with additional supplemental options
Flexible spending accounts
Generous PTO policy plus 11 paid annual company holidays
401K for full-time employees
Up to 8–12 weeks paid parental leave, based on role eligibility
High-speed internet stipend
Office equipment supplied, including PC, monitor, keyboard, mouse, and headset