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Communication Coordinator
Cushman & Wakefield. Support communications development for workplace change initiatives within an overall change management strategy .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in employee communications and change management, with strong capabilities in developing clear and engaging communication materials across various formats. Proficient in managing stakeholder relationships and project timelines while utilizing Microsoft Office tools effectively.
Highest-signal resume keywords
Employee CommunicationsChange Management PrinciplesMicrosoft Office ProficiencyStakeholder EngagementProject Management Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
WritingEditingProofreadingPresentation DevelopmentData CollectionCommunication Material DevelopmentFeedback ManagementVersion ControlSurvey AnalysisProject Tracking
Soft Skills
Interpersonal CommunicationLeadershipRelationship BuildingProblem SolvingAdaptability
Tools & Technologies
Microsoft PowerPointMicrosoft ExcelMicrosoft WordPresentation ToolsEngagement Trackers
Certifications & Qualifications
Change Management Training or Certification
Industry Keywords
Change CommunicationsCorporate CommunicationsEmployee Impacting Change InitiativesOrganizational DevelopmentBusiness Acumen
About the role
Key responsibilities & impact- Support communications development for workplace change initiatives within an overall change management strategy
- Develop employee emails, project updates, relocation and move-logistics communications, FAQs, leader talking points, presentations, meeting materials, employee resources, survey communications, trackers, review logs and final files
- Support the Communications Manager and Change Management team in creating and implementing communications and collateral for engagement activities
- Gather and validate information from client stakeholders, project managers, site leads and cross-functional partners
- Manage stakeholder review and approval cycles, reconcile feedback, maintain version control and coordinate final delivery
- Identify and document missing information, unresolved decisions, dependencies and risks, escalating as appropriate
- Advise stakeholders on communications timing, sequencing, audience needs, message content and delivery channels
- Support stakeholder engagement, training, readiness and reinforcement activities
- Prepare communications materials and supporting resources for leaders and people managers
- Maintain issue, feedback and engagement trackers and support analysis of findings
- Assist with surveys, data collection, reporting and documentation of lessons learned
- Develop clear, succinct presentation materials that address client questions and goals
- Create materials using Microsoft PowerPoint, Excel and other applicable presentation tools
- Manage project time, respond to team requests and meet project deadlines
- Collaborate with global stakeholders across time zones
- Suggest ways to apply new industry tools and technology to projects
- Work on site three days per week, with potential occasional travel
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in Communications, Journalism, Marketing, HR, Organization Development, Psychology or related field preferred; real estate experience is a plus
- Two - three year experience in employee communications, change communications, corporate communications, project communications, consulting or a related field preferred
- Excellent writing, editing, proofreading and presentation-development skills
- Ability to develop clear communications for different employee audiences across a wide variety of formats
- High emotional intelligence, excellent interpersonal communication, leadership, and relationship-building skills
- Familiarity with project management approaches, tools and phases of the project lifecycle preferred
- Exposure to workplace, organization, technology, or other employee impacting change initiatives preferred
- Acute business acumen and understanding of organizational issues and challenges
- Ability to manage multiple initiatives with a complex stakeholder review process in a fast-paced environment; experience working in a global organization a plus
- Ability to clearly articulate messages to a variety of audiences
- Ability to establish and maintain strong relationships
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Resilient and tenacious with a propensity to persevere
- Forward-looking with a holistic approach
- Organized with a natural inclination for planning strategy and tactics
- Problem solving and root cause identification skills
- Able to work effectively at all levels in an organization
- Must be a team player and able to work collaboratively with and through others
- Strong knowledge and proficiency with spreadsheet and presentation software including Microsoft Office (Word, Excel, PowerPoint)
- Familiarity with change management principles preferred; change management training or certification is a plus
- Ability to collaborate across time zones, with occasional flexibility outside standard local business hours
- Occasional travel may be required
Benefits
Comp & perks- Health insurance
- Vision insurance
- Dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance
- Disability insurance
- Paid and unpaid time away from work
- Competitive pay