Director of Affordable Housing Operations – Multifamily

Cushman & Wakefield

. Oversee Cushman & Wakefield’s portfolio of affordable housing communities .

Posted 10/26/2026full-timeUnited StatesLead💰 $127,500 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in affordable housing compliance, including knowledge of HUD and LIHTC programs, while effectively leading and developing high-performing teams. Proven ability to communicate compliance performance and foster relationships with clients and stakeholders.

Highest-signal resume keywords

Affordable Housing Compliance ExperienceExpertise With HUD And LIHTC ProgramsYardi And RightSource Systems ExperienceTeam Leadership And DevelopmentStrong Analytical And Problem-Solving Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Affordable Housing RegulationsCompliance ReportingPerformance MetricsFinancial ManagementOperational Management

Soft Skills

Excellent Communication SkillsRelationship ManagementCoaching And FeedbackCollaborationClient-Focused Service

Tools & Technologies

Microsoft ExcelMicrosoft OutlookMicrosoft TeamsSmartsheet

Industry Keywords

Multifamily HousingAffordable Housing ProgramsCompliance ExcellenceRegulatory ChangesClient Retention

About the role

Key responsibilities & impact

Oversee Cushman & Wakefield’s portfolio of affordable housing communities
Ensure operational and affordable program compliance excellence
Partner with property management leadership to develop and execute compliance playbooks
Identify compliance challenges and workflow improvement opportunities
Monitor compliance with federal, state, and local affordable housing programs
Design and deliver compliance reporting, KPIs, and performance metrics for executive leadership and operators
Evaluate, structure, and ensure appropriate affordable compliance billings
Promote consistent compliance practices and communicate regulatory changes
Coach, provide feedback to, and develop the appointed compliance team
Foster accountability, collaboration, inclusion, and client-focused service
Lead the compliance team through audits, inspections, agency reviews, reporting requirements, and ad hoc requests
Develop relationships with affordable clients, asset managers, investors, and internal business partners
Participate in client meetings, property reviews, and strategic planning sessions
Communicate compliance performance, risks, and opportunities
Support business development and client retention efforts
Travel between properties and work in a professional office environment

Requirements

What you’ll need

Bachelor’s degree in business, Real Estate, Finance, Public Administration, or a related field preferred
7-10 years of multifamily and affordable housing compliance experience required, with a clear track record of increasing responsibility
Demonstrated expertise with affordable housing programs serving 1,000+ units at the Regional/National level
Experience with HUD, LIHTC (tax credit), and other federal, state, and local housing programs
Yardi and RightSource systems experience required
Microsoft Excel, Outlook, Teams, and Smartsheet required
Prior team leadership experience required, including supervising 2+ employees
Ability to travel up to 20%
Strong knowledge of affordable housing regulations and compliance requirements
Proven financial and operational property management skills
Ability to lead, coach, and develop high-performing teams
Strong analytical and problem-solving abilities
Excellent communication and relationship management skills
Ability to manage multiple priorities in a fast-paced environment

Benefits

Comp & perks

120 Hours Paid Time Off annually; prorated upon hire
40 Hours Sick Time annually; prorated upon hire
2 Volunteer Days annually
12+ Company Holidays annually
Paid Parental Leave
Medical, Dental, Vision & Life Insurance
Supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay
Company Discounts Program
Personal & Professional Development Resources, including access to LinkedIn Learning
Employee Assistance Program & Counseling Services
Flexible spending accounts
Health savings accounts
Retirement savings plans
Disability insurance programs
Paid and unpaid time away from work