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Managing Director, Occupier Sustainability
Cushman & Wakefield. Lead the Americas occupier facilities management sustainability business .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive leadership in occupier facilities management with a focus on sustainability, client relationship management, and strategic business development. Proven ability to streamline processes, develop KPIs, and mentor high-performing teams to achieve exceptional client outcomes.
Highest-signal resume keywords
15+ Years Experience In Energy ManagementSenior/Executive Leadership ExperienceClient Relationship ManagementRFP Process ManagementBusiness Plan Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sustainability ManagementPerformance Tracking KPIsMarket ResearchSales Pitch DevelopmentProcess Optimization
Soft Skills
Team SupervisionMentoringClient Escalation HandlingCollaborationTalent Retention
Industry Keywords
Facilities ManagementReal EstateProcurementStrategic PlanningBusiness Risks
About the role
Key responsibilities & impact- Lead the Americas occupier facilities management sustainability business
- Guide account teams to deliver statements of work and exceed client KPIs
- Identify inefficiencies, streamline delivery processes, and introduce innovations
- Cultivate client relationships, handle escalations, and manage business risks
- Collaborate with project management, transactions, facilities management, procurement, and other business functions
- Supervise and mentor on-account teams and nurture high performers
- Lead professional development and talent retention activities
- Build a community of practice for knowledge sharing
- Support recruitment, hiring decisions, talent pipeline development, and onboarding
- Identify and convert cross-sell opportunities
- Develop tailored pursuit solutions, lead sales pitches, and manage the RFP process end-to-end
- Reinforce market presence through industry networking, conferences, and presentations
- Conduct market research and assess competitive landscapes
- Develop and implement business plans for new growth pathways
- Collaborate with the CSO on strategic plans and operational roadmaps
- Develop business performance KPIs and reporting for executive leadership
- Review and refresh processes and strategies to optimize resource management, profitability, and client outcomes
Requirements
What you’ll need- 15+ years of experience across energy management, sustainability and real estate
- Senior/executive leadership experience
- Experience guiding account teams to deliver statements of work and exceed client KPIs
- Experience streamlining delivery processes and introducing innovations
- Experience cultivating client relationships, handling escalations and managing business risks
- Experience supervising and mentoring teams
- Experience leading professional development and talent retention activities
- Experience collaborating on recruitment and hiring decisions
- Experience developing tailored pursuit solutions and leading sales pitches
- Experience managing the RFP process end-to-end
- Experience conducting market research and understanding competitive landscapes
- Experience developing and implementing business plans
- Experience developing performance tracking KPIs and executive reporting
- Ability to collaborate across project management, transactions, facilities management and procurement
- Ability to support strategic plans, operational roadmaps, acquisitions, industry partnerships, investments, and technology development
Benefits
Comp & perks- Health insurance
- Vision insurance
- Dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance
- Disability insurance
- Paid and unpaid time away from work
- Competitive pay