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Senior Facilities Manager
Cushman & Wakefield. Oversee day-to-day operations of facilities, high rise or campus, including custodial, life-safety, engineering and general maintenance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Facilities Management, overseeing operations, financial management, and team leadership. Proficient in developing budgets, managing service contracts, and ensuring compliance with industry standards.
Highest-signal resume keywords
Facilities Management ExperienceFinancial ManagementTeam LeadershipVendor ManagementCommunication Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget PreparationContract ManagementWork Order ManagementPerformance ReviewsData AnalysisProblem SolvingCapital BudgetingService Delivery ManagementFacility OperationsLeasing Experience
Soft Skills
Customer FocusRelationship ManagementTeam OrientationMulti-taskingLeadership
Tools & Technologies
CMMSWork Order Management Systems
Certifications & Qualifications
Bachelor's Degree in Facilities ManagementBachelor's Degree in Corporate Real EstateBachelor's Degree in Project ManagementBachelor's Degree in Business Administration
Industry Keywords
Facility ManagementProperty OperationBuilding ManagementLife-SafetyEngineeringCustodial ServicesService ContractsPerformance MetricsInsurance ComplianceOperational Efficiency
About the role
Key responsibilities & impact- Oversee day-to-day operations of facilities, high rise or campus, including custodial, life-safety, engineering and general maintenance
- Manage service contracts, service delivery, performance reviews, financial reviews, RFPs, payments and invoicing
- Lead the facility management team in maintenance programs for interior and exterior facilities
- Ensure prompt responses to client and tenant requests
- Implement contract review programs to assess needs and resolve problems
- Prepare and deliver consolidated budget, financial, contract, expenditure and purchase-order reporting
- Develop, prepare and explain annual facility budgets, quarterly forecasts and business plans
- Assist with capital budgets and five-year maintenance, improvement and cost-reduction plans
- Coordinate collection, analysis and reporting of facility-management statistics, work-order productivity, cost savings and improvements
- Review work-order metrics to identify service gaps and recurring issues and provide corrective actions
- Approve positions and direct hiring, training, motivation, employee relations and performance evaluations of facility-management staff
- Manage customer focus and relationships with key client contacts
- Drive innovation through best practices, operational and service efficiency, industry trends and tools
- Ensure tenants and vendors comply with insurance requirements and coordinate claims
- Serve as primary liaison with the client and oversee financial and KPI performance of the portfolio
Requirements
What you’ll need- Bachelors degree in Facilities Management, Corporate Real Estate, Project Management or Business Administration required
- Minimum of 8-10 years of facility management experience with at least 3 years at the level of Facility Manager
- Experience in leasing, construction, engineering and all facets of property operation and building management
- Experience with human resource and performance management processes
- Experience with critical system environments preferred
- CMMS/Work Order Management experience preferred
- Communication proficiency (oral and written)
- Technical proficiency
- Problem solving/analysis
- Customer focus
- Financial management
- Leadership
- Relationship management
- Team orientation
- Vendor management
- Multi-tasking
Benefits
Comp & perks- Health insurance
- Vision insurance
- Dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance
- Disability insurance programs
- Paid and unpaid time away from work
- Competitive pay