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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Facilities Management, including oversight of maintenance programs, compliance activities, and financial reporting. Proven ability to lead teams, manage client relationships, and achieve service delivery outcomes while ensuring contractor compliance and operational efficiencies.
Highest-signal resume keywords
Facilities ManagementTeam LeadershipStakeholder EngagementBudgeting And Financial ReportingKPI Achievement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Maintenance ManagementAsset ManagementCompliance ManagementContractor ManagementOperational EfficiencyBudget ForecastingService Quality OversightIssue ResolutionLifecycle PlanningAudit Support
Soft Skills
Problem-SolvingClient Relationship ManagementCoaching And DevelopmentCollaborationCommunication
Certifications & Qualifications
Security Clearance Assessment
Industry Keywords
Commercial PropertyCorporate PropertyRetail PropertyGovernment PropertyMixed Property PortfoliosHard FM ServicesBuilding Services
About the role
Key responsibilities & impact- Manage an assigned portfolio of client properties
- Lead a team of three Facilities Managers and one Facilities Coordinator
- Provide day-to-day direction, workload oversight, coaching, and development
- Oversee planned and reactive maintenance programs, contractor performance, and service quality
- Act as the primary escalation point for critical incidents and after-hours operational issues
- Coordinate recovery plans and engage specialist contractors when required
- Build and maintain relationships with clients, landlords, service providers, and internal stakeholders
- Lead client meetings and provide operational updates and strategic recommendations
- Ensure timely issue resolution and delivery against agreed service levels
- Oversee annual property inspections and compliance activities
- Maintain asset registers and lifecycle planning for building plant and equipment
- Ensure contractor compliance with legislative, safety, and operational requirements
- Support audits and maintain accurate documentation and records
- Prepare annual budgets, forecasts, and maintenance expenditure plans
- Manage invoice approvals, financial reporting, and P&L activities
- Monitor expenditure and identify operational efficiencies and service improvements
- Ensure contractual requirements and KPIs are achieved
Requirements
What you’ll need- Australian Citizen
- Must be willing to undergo security clearance assessment
- Minimum 5+ years' experience in Facilities Management
- Demonstrated experience managing commercial, corporate, retail, government, or mixed property portfolios
- Previous experience leading and developing facilities management teams
- Strong understanding of hard FM services, building services, maintenance, compliance, and asset management
- Excellent stakeholder engagement and client relationship management skills
- Commercial acumen with experience in budgeting, forecasting, and financial reporting
- Proven ability to consistently achieve KPIs and service delivery outcomes
- Strong problem-solving skills and ability to operate effectively in a fast-paced environment
- Ability to work autonomously while collaborating with local and national teams
Benefits
Comp & perks- Leadership opportunity with a high-profile property portfolio
- Collaborative and supportive team environment
- Exposure to government and corporate clients
- Career progression and professional development opportunities
- Flexible and dynamic work environment