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Senior Property Manager, Multifamily
Cushman & Wakefield. Oversee an assigned multifamily property or portfolio in a designated geographic area .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in property management, including budgeting, lease administration, and community operations. Proven ability to lead and mentor teams while ensuring superior customer service and effective communication.
Highest-signal resume keywords
Property Management ExperienceTeam LeadershipBudget ManagementYardi Property Management SoftwareReal Estate License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BudgetingLease AdministrationFinancial AnalysisContract NegotiationMarketing ProgramsCommunity OperationsEviction ManagementVacancy AnticipationCapital ImprovementsCollections
Soft Skills
Customer ServiceConflict ResolutionCommunicationDelegationDetail Oriented
Tools & Technologies
Microsoft Office SuiteYardi Property Management Software
Certifications & Qualifications
Bachelor's DegreeCPMRPACSMReal Estate License
Industry Keywords
Multifamily PropertyAsset ManagementVendor ManagementCommunity BudgetSupervisory Role
Tech Stack
Tools & technologiesRPA
About the role
Key responsibilities & impact- Oversee an assigned multifamily property or portfolio in a designated geographic area
- Work closely with the ownership group as a single point of contact for the client
- Ensure smooth community operations with the Asset Manager and Regional Property Manager
- Oversee maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits
- Provide superior customer service and communication to residents and prospects
- Develop, mentor, lead, and manage leasing, customer service, maintenance, and management personnel
- Drive revenue through competition analysis and creative marketing programs
- Supervise day-to-day operations of the on-site team and enforce policies and procedures
- Interview, hire, and terminate on-site staff as necessary
- Resolve resident conflicts and maintain a positive living environment
- Manage the community budget and finances
- Ensure leasing and marketing goals are met
- Maintain positive relationships with community vendors
- Coordinate special projects as requested
- Perform other related duties as assigned
Requirements
What you’ll need- Bachelor’s Degree required
- 5+ years of Property Management experience
- 5+ years of Management experience
- CPM, RPA, or CSM designation or in process
- Possess real estate license
- Strong knowledge of finance and building operations
- Ability to analyze, prioritize, and delegate
- Ability to effectively manage a team of professionals, including employees and vendors
- Previous experience analyzing and negotiating commercial lease and/or contract language
- Advanced knowledge of Microsoft Office Suite
- Experience in a supervisory role and managing staff
- Experience writing and maintaining budgets
- Proficient in Yardi property management software or similar property management software
- Must be able to travel to multiple property sites regularly and to offsite meetings
- Must be detail oriented and able to focus with frequent interruptions
- Ability to travel up to 25% of the time
- Ability to stand and walk for extended or continuous periods, ascend and descend staircases, ladders, and/or step stools
- Ability to exert up to 25 pounds occasionally/frequently and up to 10 pounds constantly
Benefits
Comp & perks- 120 Hours Paid Time Off annually; prorated upon hire
- 40 Hours Sick Time annually; prorated upon hire
- 2 Volunteer Days annually
- 12+ Company Holidays annually
- Paid Parental Leave
- Medical, Dental, Vision & Life Insurance
- Supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay
- Company Discounts Program
- Personal & Professional Development Resources, including access to LinkedIn Learning
- Employee Assistance Program & Counseling Services
- Health, vision, and dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid and unpaid time away from work