Vendor Onboarding Specialist

Cushman & Wakefield

. Source and research service providers using Google Maps, search engines, or AI tools based on project needs and locations .

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $22 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in high-volume phone outreach, vendor onboarding, and compliance management while maintaining meticulous attention to detail and effective communication. Proficient in utilizing structured workflows and tracking systems to ensure vendor compliance and performance.

Highest-signal resume keywords

High-Volume Phone OutreachVendor OnboardingCompliance ManagementSpreadsheet TrackingMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vendor ManagementCompliance ValidationOutbound CallingDocumentation ManagementData Entry

Soft Skills

Excellent CommunicationDetail-OrientedMultitaskingPersuasionTeam Collaboration

Tools & Technologies

Microsoft OfficeGoogle MapsAI ToolsOnline Research ToolsInternal Systems

Industry Keywords

Service ProvidersContractorsTradesFacilities ManagementSOX Compliance

About the role

Key responsibilities & impact

Source and research service providers using Google Maps, search engines, or AI tools based on project needs and locations
Log potential vendors into standardized trackers with accurate contact and service area data
Conduct high-volume direct outreach to vendors by phone and email
Explain subcontractor opportunities, program value, and overcome vendor hesitation
Guide interested vendors through onboarding, including documentation, answering questions, and uploading files to internal systems
Identify and track locations each vendor can service
Provide status updates and flag onboarding completions to the internal team
Make 40–60 outbound calls per day
Support vendor compliance efforts and educate vendors on compliance and performance expectations
Assist with issuing vendor agreements and amendments with Legal and Risk Management
Submit and track Internal Change Forms for SOX-compliant record-keeping
Maintain databases and spreadsheets for contract documentation, compliance materials, and onboarding progress
Follow through with urgency to move vendors to completion

Requirements

What you’ll need

Minimum 3 years in a role involving high-volume phone-based outreach, convincing/persuading external parties, and structured onboarding/compliance tasks
Excellent verbal and written communication skills
Comfortable working in a metric-driven environment with recorded calls and performance tracking
Detail-oriented enough to validate insurance and compliance requirements
Competent with spreadsheet tracking and structured workflow processes
Experience working with contractors, service providers, trades, or vendors strongly preferred
High-speed internet with 150–300 Mbps download required
Quiet, distraction-free workspace suitable for professional phone conversations and protecting customer information
Camera-on participation required during meetings and trainings
Workspace able to accommodate multiple screens and an ergonomic setup
Backup plan for connectivity disruptions, including access to an alternate reliable location
Phone sales experience preferred
Experience supporting facilities, maintenance, or service-based operations preferred
3–5 years of professional experience in administrative support, customer service, recruiting, or vendor management preferred
Comfortable using Microsoft Office, especially Excel and Word, online research tools, and AI-enabled platforms preferred
Ability to follow structured processes and escalate appropriately
Ability to multitask in a fast-paced, deadline-driven environment
Ability to work independently and with a team
Willingness to learn new technologies and support evolving business needs

Benefits

Comp & perks

Health insurance
Vision insurance
Dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life insurance
Disability insurance programs
Paid and unpaid time away from work
Competitive pay
Fully remote work
High-speed internet requirement for remote work
Camera-on participation during meetings and trainings
Access to an alternate location for connectivity disruptions