Vendor Onboarding Specialist

Cushman & Wakefield

. Source and research service providers using Google Maps, search engines, or AI tools based on project needs and locations .

Posted 9/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $22 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in high-volume outbound calling, vendor onboarding, and compliance management, with a strong focus on effective communication and structured workflow processes. Proficient in managing contracts and ensuring adherence to regulatory requirements while maintaining accurate documentation.

Highest-signal resume keywords

High-Volume Outbound CallingVendor OnboardingCompliance ManagementContract ManagementSpreadsheet Tracking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Outbound CallingVendor ManagementCompliance VerificationContract DocumentationInsurance ValidationData EntryStructured Workflow ProcessesPerformance TrackingOnline ResearchMetric-Driven Environment

Soft Skills

Excellent Communication SkillsPersuasionMultitaskingTeam CollaborationAdaptability

Tools & Technologies

Microsoft OfficeExcelWordAI-Enabled PlatformsOnline Research Tools

Industry Keywords

Vendor ComplianceService ProvidersSubcontractor OpportunitiesFacilities ManagementService-Based Operations

About the role

Key responsibilities & impact

Source and research service providers using Google Maps, search engines, or AI tools based on project needs and locations
Log potential vendors into standardized trackers with accurate contact and service-area data
Conduct direct outreach by phone and email to explain subcontractor opportunities
Guide interested vendors through onboarding, including documentation, questions, and file uploads to internal systems
Identify and track locations each vendor can service
Provide status updates and flag onboarding completions to the internal team
Make 40–60 outbound calls per day
Explain program value, overcome hesitation, and secure vendor commitments
Follow through urgently to move vendors to completion
Support vendor compliance efforts aligned with client and company standards
Educate vendors on compliance and performance expectations
Assist with issuing vendor agreements and amendments with Legal and Risk Management
Submit and track Internal Change Forms for SOX-compliant record-keeping
Maintain databases and spreadsheets for contract documentation, compliance materials, and onboarding progress

Requirements

What you’ll need

Minimum 3 years in a role involving high-volume phone-based outreach, convincing/persuading external parties, and structured onboarding/compliance tasks
Excellent verbal and written communication skills
High-volume outbound calling capability, with a target of 40–60 calls per day
Experience managing contracts, insurance verification, licensing, or regulated documentation
Comfort working in a metric-driven environment with recorded calls and performance tracking
Ability to validate insurance and compliance requirements accurately
Competence with spreadsheet tracking and structured workflow processes
Experience working with contractors, service providers, trades, or vendors strongly preferred
High-speed internet with 150–300 Mbps download required
Quiet, distraction-free workspace suitable for professional phone conversations and protecting customer information
Camera-on participation required during meetings and trainings
Workspace capable of accommodating multiple screens and an ergonomic setup
Backup plan for connectivity disruptions, including access to an alternate reliable location
Phone sales experience preferred
Experience supporting facilities, maintenance, or service-based operations preferred
3–5 years of professional experience in administrative support, customer service, recruiting, or vendor management preferred
Comfortable using Microsoft Office, especially Excel and Word, online research tools, and AI-enabled platforms preferred
Ability to follow structured processes and escalate appropriately
Ability to multitask in a fast-paced, deadline-driven environment
Ability to work independently and with a team
Willingness to learn new technologies and support evolving business needs

Benefits

Comp & perks

Health insurance
Vision insurance
Dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life insurance
Disability insurance
Paid and unpaid time away from work
Competitive pay
Fully remote work arrangement
Backup connectivity/location plan to maintain business continuity