Quality and Reliability Engineer

Custom Mechanical Solutions

. Own and continuously improve the field-to-factory quality feedback loop for custom commercial and industrial HVAC equipment .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $95,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in quality engineering and technical investigations, with a strong focus on HVAC equipment and manufacturing processes. Capable of leading quality improvement initiatives, developing technical documentation, and effectively communicating complex issues to diverse audiences.

Highest-signal resume keywords

Bachelor’s Degree In Mechanical EngineeringManufacturing Quality ExperienceRCA, CAPA, 8D, 5 Why, Fishbone AnalysisTechnical InvestigationsHVAC Equipment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mechanical Investigation SkillsElectrical Investigation SkillsTroubleshooting SkillsQuality Dashboard DevelopmentCorrective Action Documentation

Soft Skills

Clear CommunicationCollaboration

Tools & Technologies

Field Service BulletinsQuality Feedback Loop

Certifications & Qualifications

Valid Passport

Industry Keywords

Field ServiceManufacturing FacilitiesSupplier ControlsTechnical Project SupportReliability Engineering

About the role

Key responsibilities & impact

Own and continuously improve the field-to-factory quality feedback loop for custom commercial and industrial HVAC equipment
Lead quality investigations from initial report through containment, root cause, corrective action, and verified closure
Gather technical evidence and translate recurring trends into improvements in design, manufacturing, supplier controls, installation guidance, training, and documentation
Develop controlled Field Service Bulletins with approved repair steps, safety requirements, acceptance criteria, and closeout evidence
Track owners, milestones, risks, decisions, and overdue actions; remove blockers and escalate high-impact or aging issues
Maintain quality dashboards and reports, identify systemic trends and emerging risks, and provide updates to leadership, project teams, customers, and factory partners
Travel to customer sites and manufacturing facilities in Mexico to inspect equipment, troubleshoot, gather evidence, collaborate with factory teams, and validate repair effectiveness
Collaborate across field operations, project teams, customers, engineering, manufacturing, suppliers, and factory quality leaders

Requirements

What you’ll need

Bachelor’s degree in Mechanical, Electrical, Industrial, Manufacturing, or Quality Engineering, or an equivalent combination of technical education and relevant professional experience
At least three years of relevant experience in manufacturing quality, field service, commissioning, reliability engineering, technical investigations, or related technical project support
Strong mechanical and/or electrical investigation and troubleshooting skills
Working knowledge of RCA, CAPA, 8D, 5 Why, fishbone analysis, or FMEA
Ability to translate incomplete field information into clear technical problem statements and drive corrective actions through verified closure
Ability to communicate complex technical issues clearly to technical and nontechnical audiences
Ability to travel domestically and internationally approximately 10–20%, including travel to manufacturing facilities in Mexico
Valid passport preferred; candidates without one must be able to obtain one within the first 90 days of employment
Five or more years of relevant experience preferred
Direct experience with commercial or industrial HVAC equipment preferred
Experience with manufacturing facilities, suppliers, factory quality teams, or field-service organizations preferred
Experience developing technical repair procedures, Field Service Bulletins, corrective-action documentation, or quality dashboards preferred

Benefits

Comp & perks

Discretionary bonus eligibility
Eligibility to participate in Meriton’s benefits programs in accordance with applicable plan terms
Fully remote work arrangement
Career development and opportunity to make an impact