Custom Mechanical Solutions

DevOps Engineer

• Own and continuously improve the field-to-factory quality feedback loop for custom commercial and industrial HVAC equipment
• Lead quality investigations from initial report through containment, root cause, corrective action, and verified closure
• Gather technical evidence and translate recurring trends into improvements in design, manufacturing, supplier controls, installation guidance, training, and documentation
• Develop controlled Field Service Bulletins with approved repair steps, safety requirements, acceptance criteria, and closeout evidence
• Track owners, milestones, risks, decisions, and overdue actions; remove blockers and escalate high-impact or aging issues
• Maintain quality dashboards and reports, identify systemic trends and emerging risks, and provide updates to leadership, project teams, customers, and factory partners
• Travel to customer sites and manufacturing facilities in Mexico to inspect equipment, troubleshoot, gather evidence, collaborate with factory teams, and validate repair effectiveness
• Collaborate across field operations, project teams, customers, engineering, manufacturing, suppliers, and factory quality leaders

Quality and Reliability Engineer