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Customer.io

Associate Account Executive

Customer.io

. Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition within the startup segment .

Posted 11/9/2026full-timeRemote • United Kingdom, IrelandJuniorMid-Level💰 $65,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in full-cycle B2B SaaS sales, particularly within the startup segment, with a strong focus on outbound prospecting and customer acquisition. Proficient in consultative selling methodologies and capable of effectively positioning solutions to meet client needs.

Highest-signal resume keywords
Full-Cycle B2B SaaS SalesOutbound ProspectingConsultative SellingCustomer AcquisitionSales Metrics Reporting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Process ManagementDiscovery CallsLead GenerationDeal ClosingPipeline Management
Soft Skills
Excellent Communication SkillsRelationship BuildingProblem-Solving
Industry Keywords
MarTechStartup AccountsMEDDPICC FrameworkB2B SalesSales Cycle Management

About the role

Key responsibilities & impact
  • Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition within the startup segment
  • Own consistent outbound prospecting into startup accounts
  • Lead the entire sales process from prospecting and discovery through demo and closing
  • Conduct discovery calls to understand startups' growth journeys, business challenges, and goals
  • Position Customer.io's solutions to support startup growth and deliver relevant business outcomes
  • Work closely with the SDR team for lead quality feedback
  • Coordinate with Customer Success and Technical Support for a smooth post-sale hand-off
  • Own and report on individual sales metrics, outbound activity, conversion, pipeline status, and progress toward targets

Requirements

What you’ll need
  • 1+ years of experience in full-cycle B2B SaaS or MarTech sales, or a strong SDR/BDR background ready to move into a closing role
  • UK or Ireland only
  • Exposure to new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech, including experience with outbound prospecting
  • Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close, or eagerness to learn one
  • Excellent written and verbal communication skills
  • Strong ability to identify a startup's business needs and position relevant solutions effectively
  • Primarily handles startup accounts with shorter sales cycles and lower ACV deals
  • Engage in high-volume prospecting, cold and warm outreach
  • Manage the full sales cycle for deals typically around $20,000 ACV
  • Drive growth within startup accounts, nurturing relationships and helping them scale to their next stage
  • Must complete standard pre-employment steps, including background check and employment verification

Benefits

Comp & perks
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • Professional development budget