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Customer.io

Mid-Market Account Executive

Customer.io

. Build and manage a pipeline through self-sourced leads, SDR-supported leads, and inbound opportunities .

Posted 11/9/2026full-timeRemote • United Kingdom, IrelandMid-LevelSenior💰 $95,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in full-cycle B2B SaaS sales, focusing on mid-market accounts, with a strong ability to generate pipeline through outbound prospecting and effectively position solutions to meet customer needs. Proven track record in new customer acquisition and closing deals, utilizing sales methodologies like MEDDPICC.

Highest-signal resume keywords
B2B SaaS Sales ExperienceMid-Market Account ManagementPipeline GenerationMEDDPICC FamiliarityCustomer Acquisition Success

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Full-Cycle SalesOutbound ProspectingSales Metrics ReportingDeal ClosingCustomer Needs Identification
Soft Skills
Excellent Communication SkillsRelationship BuildingCollaboration
Industry Keywords
MarTechCustomer.ioSales MethodologyLead GenerationCold Outreach

About the role

Key responsibilities & impact
  • Build and manage a pipeline through self-sourced leads, SDR-supported leads, and inbound opportunities
  • Lead the full sales process from prospecting and discovery through demo and closing
  • Conduct discovery calls to understand customer challenges and goals
  • Position Customer.io solutions to address customer needs and connect them to business outcomes
  • Collaborate with SDR and BDR teams on lead quality and generation
  • Collaborate with Customer Success and Technical Support on post-sale handoffs
  • Own and report individual sales metrics, pipeline status, and progress toward targets
  • Engage in high-volume cold and warm outreach
  • Drive growth within mid-sized clients, nurture relationships, and uncover business needs

Requirements

What you’ll need
  • 3+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts
  • Currently based in the United Kingdom or Ireland only
  • Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech
  • Experience generating pipeline through outbound prospecting
  • Familiarity with MEDDPICC or a similar sales methodology
  • Excellent written and verbal communication skills
  • Strong ability to identify customer business needs and position relevant solutions effectively
  • Experience primarily handling mid-market accounts up to 500 employees
  • Ability to manage deals typically under $20,000–75,000 ACV
  • Successful completion of background check and employment verifications

Benefits

Comp & perks
  • $95,000 variable compensation opportunity (part of $190,000 OTE)
  • Equity grant in the form of stock options
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • Professional development budget