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Customer.io

Mid-Market Account Executive

Customer.io

. Represent Customer.io to prospective customers and drive growth within key market segments .

Posted 9/24/2026full-timeRemote • Oregon • United States, United Kingdom, Ireland, CanadaJuniorMid-Level💰 $95,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in full-cycle B2B SaaS sales, particularly within mid-market accounts, with a strong focus on customer acquisition and relationship management. Proficient in utilizing sales methodologies like MEDDPICC to effectively identify and address customer needs.

Highest-signal resume keywords
B2B SaaS Sales ExperienceMid-Market Account ManagementCustomer AcquisitionMEDDPICC Sales MethodologyHigh-Volume Prospecting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Full-Cycle SalesSales Process ManagementPipeline ManagementDeal ClosingDiscovery Calls
Soft Skills
Excellent Communication SkillsRelationship BuildingCustomer Needs Identification
Industry Keywords
MarTechSales MetricsACV DealsLead GenerationSales Outreach

About the role

Key responsibilities & impact
  • Represent Customer.io to prospective customers and drive growth within key market segments
  • Build and manage a pipeline through self-sourced and SDR-supported leads
  • Lead the full sales process from prospecting and discovery through demonstrations and closing
  • Acquire new business within targeted mid-market accounts
  • Conduct discovery calls to understand customer challenges and goals
  • Position Customer.io solutions to meet customer needs
  • Collaborate with SDRs on lead quality feedback
  • Collaborate with Customer Success and Technical Support for post-sale handoff
  • Own and report individual sales metrics, pipeline status, and progress toward targets
  • Nurture relationships with mid-sized clients and uncover business needs

Requirements

What you’ll need
  • 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts
  • Candidates must be located in the UK, Ireland, Canada, or the USA
  • Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech
  • Familiarity with MEDDPICC or a similar sales methodology
  • Excellent written and verbal communication skills
  • Strong ability to identify customer business needs and position relevant solutions effectively
  • Experience primarily handling mid-market accounts with shorter sales cycles and lower ACV deals
  • Ability to engage in high-volume prospecting and cold and warm outreach
  • Ability to manage the full sales cycle for deals typically under $50,000 ACV
  • Successful completion of a background check and employment verifications

Benefits

Comp & perks
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Remote work stipends
  • Wellness stipends
  • Professional development budget