Outbound Business Development Representative

Customer.io

. Research and identify target accounts using various tools and resources, building a robust prospect list .

Posted 10/1/2026full-timeRemote • United StatesJuniorMid-Level💰 $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in lead generation and outreach strategies, with strong communication skills and the ability to manage multiple priorities effectively. Proficient in utilizing CRM tools to maintain accurate records and collaborate with marketing for improved processes.

Highest-signal resume keywords

Lead GenerationCRM ToolsOutbound Sales ExperienceSales MethodologiesFrench Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead GenerationOutbound SalesProspect QualificationPipeline ManagementSales Strategies

Soft Skills

Strong CommunicationResilienceSelf-MotivationOrganizationAttention to Detail

Tools & Technologies

SalesforceHubSpot

Industry Keywords

SaaSTechCold CallingEmail OutreachSocial Media Outreach

About the role

Key responsibilities & impact

Research and identify target accounts using various tools and resources, building a robust prospect list
Initiate outreach through cold calls, emails, and social media to generate interest and qualify needs
Qualify leads based on business fit, timing, and readiness to speak with an Account Executive
Schedule high-quality meetings between interested decision-makers and the sales team
Maintain accurate records of prospect interactions and pipeline status in the CRM
Collaborate with marketing to refine outreach strategies and improve lead generation processes
Nurture relationships with prospects who are interested but not yet ready to engage fully
Regularly update the manager and team on outreach activity and progress toward goals

Requirements

What you’ll need

Strong communication skills and genuine enjoyment connecting with new people
Resilience with rejection and self-motivation to keep pushing toward targets
Excellent organization and ability to manage multiple priorities with attention to detail
Familiarity with CRM tools like Salesforce or HubSpot
Proven track record in lead generation and outreach
Ability to work independently in a fast-paced, target-driven environment
1–2 years of experience in a similar outbound sales role, ideally in SaaS or tech (preferred)
Prior outbound sales experience at a SaaS company (preferred)
Familiarity with sales methodologies and lead generation strategies (preferred)
Business Proficient Language: French (preferred)
Willingness to travel for team events approximately 1–2 times per quarter (preferred)
Final candidates must complete a background check and employment verifications

Benefits

Comp & perks

100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
16 weeks paid parental leave
Unlimited PTO
Stipends for remote work and wellness
Professional development budget