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Customer.io

Senior Brand Designer

Customer.io

. Own brand design execution for product launches, using AI-native workflows to take concepts to launch-ready assets in days .

Posted 10/27/2026full-timeRemote • Oregon • United StatesSenior💰 $128,000 - $160,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive brand design expertise with a focus on AI-assisted workflows, strong proficiency in Figma and Adobe Creative Suite, and the ability to translate complex concepts into compelling visuals. Proven leadership in mentoring designers and aligning creative strategies with business objectives.

Highest-signal resume keywords
7+ Years Brand Design ExperienceExpert Proficiency In FigmaFluency In Adobe Creative SuiteDeep Experience With AI Image ToolsMentorship Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Brand DesignVisual DesignTypographyLayout DesignCampaign Asset DevelopmentWeb DesignLanding Page DesignAI-Assisted DesignWorkflow AutomationPrompt Design
Soft Skills
Business AcumenCommunication With ExecutivesLeadership Without AuthorityRisk ManagementCollaboration
Tools & Technologies
FigmaAdobe Creative SuiteAI Creative StackImage Generation ToolsLLMs
Industry Keywords
B2B SaaSTech CompanyBrand SystemsProduct Launch DesignEvent Design

About the role

Key responsibilities & impact
  • Own brand design execution for product launches, using AI-native workflows to take concepts to launch-ready assets in days
  • Design website pages, templates, and components with the Senior Web Engineer
  • Develop campaign assets for digital and out-of-home advertising
  • Design branded materials for events and conferences, including signage, stage graphics, and collateral
  • Build and maintain brand templates and libraries, including Figma libraries, prompt libraries, and custom tooling
  • Own the AI creative stack by choosing tools, setting standards, and sharing learnings
  • Enable teams through workshops, playbooks, and guardrails for on-brand AI-assisted work
  • Translate Product Marketing and Demand Generation briefs into end-to-end creative concepts
  • Partner with Product Design to align brand and product expression
  • Mentor designers, provide critique, and raise the Design Craft bar
  • Work with Brand Studio leadership and senior stakeholders on priorities, tradeoffs, and the business case for creative investment

Requirements

What you’ll need
  • 7+ years of hands-on brand or visual design experience, ideally in-house at a B2B SaaS or tech company, with a record of senior-level ownership
  • A portfolio showing brand systems, campaign work, product launch design, web and landing pages, event and out-of-home, and AI-assisted work with a clear account of the process
  • Expert proficiency in Figma, including building and maintaining components and libraries within a brand system
  • Fluency in Adobe Creative Suite
  • Strong typography and layout instincts
  • Track record of turning complex technical concepts into clear, compelling visuals
  • Business acumen and ability to connect design decisions to company goals
  • Ability to communicate fluently with executives
  • Ability to manage up and lead without authority
  • Experience setting expectations, surfacing risks early, and driving alignment across Marketing, Product, and Exec
  • Mentorship experience coaching other designers and raising the craft bar
  • Deep, hands-on experience with AI image and design tools
  • Fluency across the AI creative stack, including image generation, LLMs, prompt design, and workflow automation
  • Examples of workflows, templates, or tools built to help others create on brand

Benefits

Comp & perks
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • Professional development budget