Community Manager

Customs4trade

. Define the annual community and activity strategy, mix, cadence and objectives across markets in consultation with the CCO.

Posted 9/24/2026full-timeMechelen • BelgiumSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B community building and executive program strategy, with a strong focus on network growth, relationship management, and data-driven decision-making. Proficient in executing diverse activities across European markets while maintaining commercial fluency and accountability.

Highest-signal resume keywords

B2B Community BuildingNetwork Growth StrategyAccount-Based MarketingData-Driven Decision MakingFluency in English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Community Strategy DevelopmentEvent ExecutionProcess ImprovementReporting and AnalyticsPartnership Development

Soft Skills

Relationship ManagementLeadershipAnalytical AbilityConfidence with Senior LeadershipAdaptability

Industry Keywords

B2BMulti-Stakeholder MarketsDemand GenerationCommercial FluencyEuropean Markets

About the role

Key responsibilities & impact

Define the annual community and activity strategy, mix, cadence and objectives across markets in consultation with the CCO.
Curate senior attendee lists, drive referrals after activities, and grow a compounding network.
Execute roundtables, seminars, conferences, webinars, dinners and breakfast sessions across formats and markets.
Design, document and improve processes and playbooks.
Own and interpret reporting on network growth, pipeline contribution, referral rate and activity quality.
Translate community insights into go-to-market priorities.
Develop strategic partnerships with consultancies, trade advisory firms and software partners.
Brief AEs and SDRs with attendee insights and warm introductions and hold them accountable for follow-up.
Define and test new formats such as podcasts and partner co-hosted events.

Requirements

What you’ll need

7+ years in B2B community building or executive programs, with clear ownership of strategy, not only execution.
Proven network of senior decision-makers and track record of building long-term relationships in complex, multi-stakeholder markets.
Experience running multiple activities in parallel across European markets and cultures.
Commercial fluency: work from data, set success criteria, and connect activities to pipeline.
Strong business sense and analytical ability.
Confidence with senior leadership and industry figures; comfortable challenging the status quo and holding others accountable.
Experience with account-based marketing or demand generation is a strong plus.
Knowledge of customs, logistics or finance is a bonus.
Fluency in English is required; Dutch, German or French are a plus.
Ability to work effectively in an ambiguous, role-shaping environment.

Benefits

Comp & perks

High-Impact Work in a Growth Environment: Be part of a fast-scaling company where your expertise contributes directly to business success, innovation, and customer value.
A Globally-Minded Team: Work together with talented professionals from diverse backgrounds and seniority levels, bringing a wide range of perspectives to drive better outcomes and make amazing things happen.
A Culture of Ownership and Performance: Join a company that values initiative, clear communication, and results—within an open, supportive, and informal working culture.
Work–Life Integration That Supports Productivity: Approach to work–life balance helps you stay focused, healthy, and engaged.
Flexible Working to Drive Efficiency: Hybrid working model enabling part-time remote work.
Support for Smart, Sustainable Travel: Mobility budget reimbursing hybrid or fully electric vehicle use.
A Strategically Located Workplace: Modern, well-connected office near Mechelen train station.