Customs4trade

Community Manager

• Define the annual community and activity strategy, mix, cadence and objectives across markets in consultation with the CCO.
• Curate senior attendee lists, drive referrals after activities, and grow a compounding network.
• Execute roundtables, seminars, conferences, webinars, dinners and breakfast sessions across formats and markets.
• Design, document and improve processes and playbooks.
• Own and interpret reporting on network growth, pipeline contribution, referral rate and activity quality.
• Translate community insights into go-to-market priorities.
• Develop strategic partnerships with consultancies, trade advisory firms and software partners.
• Brief AEs and SDRs with attendee insights and warm introductions and hold them accountable for follow-up.
• Define and test new formats such as podcasts and partner co-hosted events.