Professional Services Engineer

Cyberhaven

. Implement and configure Cyberhaven’s solution within clients’ existing environments .

Posted 9/24/2026full-timeRemote • RomaniaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in implementing and configuring endpoint security solutions, with a strong focus on client collaboration, technical troubleshooting, and delivering customized solutions. Proficient in managing project timelines and providing technical training to end users.

Highest-signal resume keywords

Endpoint Security ExperienceDLP Solutions ExpertiseSaaS-Based Security SupportSoftware Debugging SkillsGoogle Cloud Platform Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Classification MethodologiesWeb TechnologiesAPIsSystem ArchitectureNetwork ProtocolsMacOS ManagementWindows Ecosystem ManagementPowerShell ScriptingTechnical TroubleshootingComplex Technical Solutions Delivery

Soft Skills

Excellent Communication SkillsClient CollaborationProblem-Solving

Tools & Technologies

ForcepointSymantecMcAfee DLPFortraTrend MicroCheck PointNext DLPProofpointSCCMIntune

Certifications & Qualifications

Bachelor's Degree in Computer ScienceEngineering DegreeAdvanced Industry Certifications

Industry Keywords

CybersecurityDLPProfessional ServicesConsultingTechnical Solutions

Tech Stack

Tools & technologies

CloudCyber SecurityGoogle Cloud PlatformMacOS

About the role

Key responsibilities & impact

Implement and configure Cyberhaven’s solution within clients’ existing environments
Ensure seamless integration and successful deployment of the product
Collaborate with clients to understand technical requirements, diagnose issues, and create customized dataset and policy solutions
Analyze log files, debug software, and troubleshoot complex technical problems
Coordinate resolutions with Support, Engineering, and Operations teams
Partner with developers, project managers, and support staff to deliver solutions on schedule
Deliver technical training to end users
Advise clients on strategy, best practices, and product value
Conduct progress updates, status meetings, and post-implementation reviews
Serve as an internal and external point of contact for client escalations
Escalate and resolve technical issues and system discrepancies with development and support teams
Monitor industry trends, emerging technologies, and product advancements

Requirements

What you’ll need

3+ years of experience as a Solutions Engineer, Delivery Manager, or Professional Services professional with Endpoint Security experience in the Cybersecurity and DLP space
Proven track record delivering complex technical solutions, preferably in Professional Services or Consulting, specifically with endpoint security products
Experience with DLP solutions such as Forcepoint, Symantec, McAfee DLP, Fortra (Digital Guardian), Trend Micro, Check Point, Next DLP, or Proofpoint
Understanding of data classification methodologies and techniques
Ability to manage and deliver against strict timelines, prioritize continuously, and build mitigation strategies
Deep technical background with hands-on experience supporting and troubleshooting SaaS-based security and/or endpoint agent technologies
Software debugging skills
Knowledge of web technologies, APIs, and data integration techniques
Solid understanding of system architecture, network protocols, and Google Cloud Platform
Practical knowledge of macOS, including MDM, app management, and basic terminal skills
Practical knowledge of Windows ecosystems, including SCCM, GPO, Intune, registry configuration, and PowerShell scripts
Excellent written and verbal communication skills
Knowledge of system software design, including services, drivers, and agents
Bachelor's degree in Computer Science or Engineering, equivalent advanced industry certifications, or 3+ years of experience in a similar role

Benefits

Comp & perks

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Equal opportunity employer
Diverse work environment