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Business Process Automation Specialist
Cydcor. Collaborate with internal teams and the independent field sales network to understand business needs and identify opportunities where AI and automation can improve efficiency .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in workflow automation and business process improvement, leveraging AI and automation tools to enhance operational efficiency. Proficient in developing and implementing reusable solutions while providing technical support and user training.
Highest-signal resume keywords
Workflow AutomationBusiness Process ImprovementGoogle Workspace ToolsScripting/Low-Code/No-Code ToolsTechnical Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automation Solutions DevelopmentAI EnablementBusiness IntelligenceGoogle Apps ScriptJavaScriptGoogle SheetsAPIsPythonSystem IntegrationsSalesforce
Soft Skills
CollaborationUser Feedback GatheringIndependent WorkCommunicationProblem-Solving
Tools & Technologies
ChatGPTClaudeGeminiXactlyQlik
Industry Keywords
Business Needs AssessmentConfidential Information HandlingSales Operations SupportMulti-Location Business ExperienceTechnology Vendor Assessment
Tech Stack
Tools & technologiesJavaScriptPython
About the role
Key responsibilities & impact- Collaborate with internal teams and the independent field sales network to understand business needs and identify opportunities where AI and automation can improve efficiency
- Assess existing workflows, identify repetitive tasks, and prioritize opportunities for reusable solutions
- Gather user feedback and recommend improvements based on practical business needs
- Design, build, test, document, and maintain automation solutions and AI-enabled tools, primarily using Google Workspace
- Develop reusable, configurable solutions rather than one-off tools
- Evaluate emerging AI and automation tools and assess their potential business value
- Handle confidential business and compensation-related information appropriately
- Provide demonstrations, user guides, and technical support
- Support users with implementation and troubleshooting while gathering feedback to improve tools
- Work with internal departments and participating independent sales offices to evaluate solution effectiveness and opportunities for broader use
Requirements
What you’ll need- 1+ years of relevant experience in workflow automation, business process improvement, AI enablement, business intelligence, or a related field
- Demonstrated experience identifying business process improvement opportunities and independently building, testing, and deploying automation solutions from concept through implementation
- Experience using scripting, low-code/no-code tools, or automation platforms to solve business problems
- Ability to translate business requirements into working solutions and explain technical concepts clearly to non-technical users
- Experience documenting tools and providing user-facing technical support
- Ability to work independently and collaborate with internal and external stakeholders
- Bachelor’s degree in a related field or equivalent experience
- Ability to travel approximately 10% for business needs, including visits to participating independent sales offices
- Preferred: Google Apps Script, JavaScript, Google Sheets, and other Google Workspace tools
- Preferred: Experience with CRM, commission, or reporting data from Salesforce, Xactly, or Qlik
- Preferred: Hands-on experience with ChatGPT, Claude, Gemini, or similar AI tools
- Preferred: Experience with APIs, Python, or system integrations
- Preferred: Experience supporting sales operations, multi-location businesses, or independent business owners
- Preferred: Experience assessing technology vendors and measuring the business value of solutions
Benefits
Comp & perks- Medical, dental, and vision insurance
- 401(k) with company match
- Generous PTO and holidays
- Career development programs
- Bonus opportunity