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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical support for channel partners, focusing on cloud environments, data security, and effective communication of complex concepts. Proven ability to develop technical enablement and maintain strategic relationships while driving partner success.
Highest-signal resume keywords
Cloud Security ExperienceTechnical Support for Channel PartnersAWS and/or Azure KnowledgeData Regulatory Frameworks UnderstandingExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cloud IAMNetwork DesignData Storage TypesEncryption TechniquesAPI ManagementMachine LearningArtificial IntelligenceDatabase ExperienceTechnical DocumentationSales Enablement Materials
Soft Skills
Interpersonal SkillsProblem-Solving SkillsCreative ThinkingResults-Oriented MindsetPresentation Skills
Tools & Technologies
SFDCOpportunity TrackingTechnical Training SessionsWorkshopsProduct Demonstrations
Certifications & Qualifications
AWS Certified Cloud PractitionerMicrosoft Certified Azure FundamentalAWS Solution ArchitectAWS Cloud Security EngineerAzure Administrator AssociateAzure Security Engineer AssociateAzure Solutions ArchitectCCSP - Certified Cloud Security Professional
Industry Keywords
Data SecurityChannel PartnersVARsSystem IntegratorsPrivacy ProgramsData Retention ProgramsCompetitive LandscapeTechnical DifferentiationProofs of ConceptTechnical Evangelism
Tech Stack
Tools & technologiesAWSAzureCloudSFDC
About the role
Key responsibilities & impact- Provide technical support to channel partners during the pre-sales process, including product demonstrations, proofs of concept, and addressing technical inquiries
- Demonstrate mastery of the architecture, pitch, value proposition, and technical differentiation
- Identify and remove potential roadblocks to proofs of value and deals resulting from partner engagement dynamics
- Own the technical success of strategic channel partners by developing technical plans and quarterly milestones
- Identify key technical influencers at strategic partners
- Create technical evangelists within strategic partners who can pitch and demo effectively
- Develop technical enablement through partner training sessions and workshops
- Assist in creating and delivering sales enablement materials, including presentations, technical documentation, and case studies
- Develop and maintain relationships with key channel partners while understanding their business needs and challenges
- Monitor industry trends and the competitive landscape to inform channel strategy
- Collaborate with the sales team to identify and engage potential channel partners
- Gather partner and customer feedback on product performance and feature requests
- Relay feedback to product development and contribute to product enhancements
- Partner with Field Sales to drive technical success in regional channel partners
Requirements
What you’ll need- Previous Cloud, TDR, CASB, DLP or data security experience in a Sales Engineer, Solutions Architect, or similar technical sales role
- Strong knowledge in one of the three major cloud provider environments related to roles/permissions/API; AWS and/or Azure preferred
- Fundamental network and database experience
- Strong understanding of data storage types and basic understanding of encryption techniques and key management, cloud IAM, and network design/engineering/protocol
- Fundamental understanding of ML/AI, Data Regulatory Frameworks, Privacy and Data Retention programs
- Proven experience working with channel partners, VARs, or system integrators
- Excellent communication, presentation, and interpersonal skills, with the ability to convey complex technical concepts to technical and non-technical audiences
- Knowledge of SFDC and opportunity tracking
- Results-oriented mindset and desire to thrive in a hyper-growth startup environment
- Strong problem-solving skills and ability to think creatively to address customer challenges
- Desired certifications include AWS Certified Cloud Practitioner, Microsoft Certified Azure Fundamental, AWS Solution Architect, AWS Cloud Security Engineer or Architect, Azure Administrator Associate, Azure Security Engineer Associate, Azure Solutions Architect, and CCSP - Certified Cloud Security Professional
Benefits
Comp & perks- Ability to work remotely, with office setup reimbursement
- Competitive salary
- Paid holidays and sick time
- Health, vision, and dental insurance
- Potential merit increases based on individual or company performance, time in role, and other discretionary factors
- Incentive for sales roles, equity or benefits, as applicable