Staffing Account Manager – SOW & Direct Client

Cynet Group

. Own and grow direct client relationships as the primary point of contact for business development, account strategy, and client satisfaction .

Posted 10/15/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, SOW development, and project financials within the staffing and workforce solutions domain. Proven ability to lead negotiations, manage resources, and drive business growth in the Life Sciences sector.

Highest-signal resume keywords

SOW DevelopmentClient Relationship ManagementProject Financial ManagementNegotiation SkillsBusiness Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SOW BiddingContract NegotiationsResource PlanningBudgetingTime & Materials Project ManagementStaff AugmentationBilling ManagementGross Margin AnalysisScope DefinitionUtilization Management

Soft Skills

Communication SkillsStakeholder ManagementProblem-Solving SkillsCollaboration

Industry Keywords

Life SciencesWorkforce SolutionsDirect-Hire RecruitmentAccount StrategyClient Satisfaction

About the role

Key responsibilities & impact

Own and grow direct client relationships as the primary point of contact for business development, account strategy, and client satisfaction
Lead SOW bidding and proposal activities, including scope definition, resource planning, pricing, rate negotiations, budgeting, and contract execution
Manage SOW engagements, including Time & Materials (T&M) projects and staff augmentation, overseeing resource allocation, deliverables, timelines, utilization, project costs, billing, and profitability
Drive direct-hire and contingent staffing opportunities by understanding client workforce needs and coordinating with recruiting and delivery teams
Partner with legal, finance, compliance, and delivery teams to ensure accurate proposals, contract alignment, and successful project execution
Monitor account performance, manage escalations, conduct business reviews, and identify opportunities for renewals, expanded services, and new SOW projects

Requirements

What you’ll need

5+ years of experience in staffing account management, client relationship management, or workforce solutions, preferably within Life Sciences
Demonstrated expertise in SOW development, bidding, pricing, contract negotiations, and T&M project management
Proven experience managing direct client relationships and developing new business opportunities, including direct-hire recruitment
Strong understanding of project financials, resource utilization, budgets, billing, gross margins, and commercial terms
Excellent negotiation, communication, stakeholder management, and problem-solving skills
Experience collaborating with recruiting, delivery, finance, legal, and compliance teams to deliver client solutions
Ability to travel 25%

Benefits

Comp & perks

Medical, dental & vision insurance
401(k) Retirement Plan
Health Savings Account (HSA)
Disability Insurance (Short-Term and Long-Term)
Life and AD&D Insurance
Supplemental Insurance Plans
Identity Theft Protection
Genomic Life
Pet Insurance
Employee Wellness Programs
Employee Assistance Program (EAP)
Paid Time Off
8.5 Paid Holidays
1 Floating Holiday
1 Volunteer Day Off
Parental Leave
Birthday Treats
Career Growth and Professional Development Opportunities