Senior AI Engineer

Cynosure, LLC.

. Partner with leaders, functional teams, and end users to understand business goals, map workflows, identify pain points, and define AI and automation opportunities .

Posted 11/5/2026full-timeWestford • Massachusetts • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing AI and automation solutions using Microsoft technologies, with a strong focus on business process analysis, stakeholder engagement, and measurable value delivery. Proficient in developing secure integrations and managing the full lifecycle of AI solutions from discovery to deployment and user enablement.

Highest-signal resume keywords

AI Solution DeliveryMicrosoft 365 TechnologiesPython ProgrammingBusiness Process AnalysisStakeholder Engagement

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Applicant Tracking System Keywords

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Hard Skills

AI SolutionsAutomation SolutionsIntegration DevelopmentLow-Code DevelopmentSQLREST APIsCloud ServicesGenerative AIPrompt EngineeringData Analysis

Soft Skills

Consulting SkillsActive ListeningFacilitation SkillsRelationship BuildingCommunication Skills

Tools & Technologies

Microsoft AzurePower AutomatePower AppsMicrosoft TeamsSharePointMicrosoft GraphDataverseAzure AI ServicesSalesforceServiceNow

Industry Keywords

Solutions EngineeringTechnical ConsultingSoftware EngineeringChange ManagementUser Enablement

Tech Stack

Tools & technologies

AzureCloudJavaScriptPythonServiceNowSQLTypeScript

About the role

Key responsibilities & impact

Partner with leaders, functional teams, and end users to understand business goals, map workflows, identify pain points, and define AI and automation opportunities
Facilitate discovery workshops and translate business needs into use cases, requirements, solution options, expected benefits, risks, and success measures
Assess and prioritize opportunities using standardized business cases covering value, cost, feasibility, data readiness, security, compliance, user impact, risk, scalability, and total cost of ownership
Design, prototype, code, configure, test, integrate, deploy, and support AI and automation solutions using Microsoft and Azure technologies
Provide technical feasibility, architecture, effort, dependency, and delivery-risk inputs while maintaining accountability for solution design and implementation
Lead assigned solutions autonomously, document technical decisions, manage delivery commitments, and escalate risks or dependencies
Develop reusable prompts, agent instructions, workflows, connectors, templates, and solution patterns with supporting documentation and inventories
Collaborate with IS, Information Security, Legal, Privacy, Data, and business process owners on architecture, responsible AI, data protection, access control, production support, monitoring, and escalation
Evaluate data, content, integration, and process readiness; design secure connections across Microsoft 365, Teams, SharePoint, Salesforce, SAP, ServiceNow, and other platforms
Build proofs of concept and minimum viable solutions, validate feasibility and business value, gather feedback, iterate, and harden successful pilots for production
Define and track adoption, quality, usage, time recaptured, cycle-time reduction, risk, reuse, and business-value metrics
Enable users through demonstrations, office hours, documentation, training, community engagement, and practical guidance
Troubleshoot technical and operational issues, coordinate with internal teams and vendors, and improve solution performance, reliability, usability, and maintainability
Stay current on AI, agentic, automation, and Microsoft capabilities; evaluate extend-versus-buy-versus-build options
Embody and live company Values
Travel internationally as required, up to 15% of the time

Requirements

What you’ll need

Bachelor’s degree required in Computer Science, Information Systems, Data Science, Engineering, or a closely related technical field
5+ years of relevant experience in software engineering, solutions engineering, technical consulting, solutions architecture, or a related field
Hands-on delivery of AI, data, integration, low-code, or automation solutions
Experience working directly with business stakeholders from discovery and business-case development through architecture, prototyping, production deployment, adoption, and value measurement
Hands-on experience with at least one enterprise AI platform
Exceptional consulting, active-listening, facilitation, and relationship-building skills
Strong business-process analysis and problem-framing skills
Hands-on knowledge of generative AI, prompt and context engineering, retrieval-augmented generation, agents and multi-agent patterns, workflow automation, APIs, integrations, and evaluation methods
Demonstrated experience with Microsoft 365 Copilot, Microsoft 365 Copilot Chat, Copilot Studio, Power Automate, Power Apps, SharePoint, Teams, Microsoft Graph, Dataverse, Azure AI services, or related Microsoft technologies
Ability to design, build, test, debug, deploy, and maintain solutions using Python and at least one enterprise application language such as JavaScript, TypeScript, or C#
Experience with SQL, REST APIs, source control, cloud services, and modern software-development practices
Ability to design secure, governed integrations with appropriate authentication, authorization, identity, permissions, privacy, compliance, responsible AI, and human-in-the-loop controls
Strong written and verbal communication skills, including explaining technical concepts to nontechnical audiences and executive stakeholders
Demonstrated change-management and user-enablement skills
Experience defining value hypotheses and measuring adoption, efficiency, quality, risk reduction, reuse, and business impact
Preferred: experience delivering production AI solutions, agentic workflows, retrieval-augmented generation, custom copilots, Azure AI Foundry or Azure OpenAI solutions, data pipelines, enterprise integrations, DevOps and CI/CD practices, observability, automated testing, secure cloud application development, MCP servers, Microsoft Work IQ, Microsoft IQ, or comparable capabilities

Benefits

Comp & perks

Ability to travel internationally as required (up to 15% of time)
Domestic & International travel (approx. 15%), including extended flights and work across multiple time zones