Cynosure, LLC.

AI Engineer

• Partner with leaders, functional teams, and end users to understand business goals, map workflows, identify pain points, and define AI and automation opportunities
• Facilitate discovery workshops and translate business needs into use cases, requirements, solution options, expected benefits, risks, and success measures
• Assess and prioritize opportunities using standardized business cases covering value, cost, feasibility, data readiness, security, compliance, user impact, risk, scalability, and total cost of ownership
• Design, prototype, code, configure, test, integrate, deploy, and support AI and automation solutions using Microsoft and Azure technologies
• Provide technical feasibility, architecture, effort, dependency, and delivery-risk inputs while maintaining accountability for solution design and implementation
• Lead assigned solutions autonomously, document technical decisions, manage delivery commitments, and escalate risks or dependencies
• Develop reusable prompts, agent instructions, workflows, connectors, templates, and solution patterns with supporting documentation and inventories
• Collaborate with IS, Information Security, Legal, Privacy, Data, and business process owners on architecture, responsible AI, data protection, access control, production support, monitoring, and escalation
• Evaluate data, content, integration, and process readiness; design secure connections across Microsoft 365, Teams, SharePoint, Salesforce, SAP, ServiceNow, and other platforms
• Build proofs of concept and minimum viable solutions, validate feasibility and business value, gather feedback, iterate, and harden successful pilots for production
• Define and track adoption, quality, usage, time recaptured, cycle-time reduction, risk, reuse, and business-value metrics
• Enable users through demonstrations, office hours, documentation, training, community engagement, and practical guidance
• Troubleshoot technical and operational issues, coordinate with internal teams and vendors, and improve solution performance, reliability, usability, and maintainability
• Stay current on AI, agentic, automation, and Microsoft capabilities; evaluate extend-versus-buy-versus-build options
• Embody and live company Values
• Travel internationally as required, up to 15% of the time

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Senior AI Engineer