Commercial Operations Director

CyrusOne

. Establish and lead the Commercial Operations function within Asset Management .

Posted 9/23/2026full-timeUnited StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Commercial Operations, including strategy development, resource planning, and transaction management within asset management and data center environments. Proficient in financial modeling, pricing governance, and aligning cross-functional teams to drive business outcomes and improve service quality.

Highest-signal resume keywords

Commercial Operations StrategyAdvanced Financial ModelingDeal Structuring and NegotiationData Center Commercial ModelsExecutive-Level Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ModelingExcel SkillsPricing GovernanceDeal StructuringRisk ManagementTransaction ManagementResource PlanningPerformance MeasurementContinuous ImprovementGovernance Standards

Soft Skills

Strong Commercial JudgmentSystems ThinkingStakeholder ManagementInfluencing DecisionsLeadership Alignment

Certifications & Qualifications

Bachelor's DegreeMBA or Advanced Degree

Industry Keywords

Asset ManagementData CentersColocationTelecommunicationsCommercial FinanceInfrastructure EconomicsNNN LeasesOperating ExpensesRecurring ChargesCustomer Experience

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Establish and lead the Commercial Operations function within Asset Management
Own the function's strategy, operating model, priorities, resource plan, and results
Establish and lead the enterprise Deal Desk capability supporting complex new business, expansions, renewals, and strategic customer transactions
Align leaders across Sales, Legal, Finance, Investments, Operations, Construction, Billing, and Asset Management around commercial priorities, governance standards, resource needs, and operating decisions
Own functional capability, service quality, cost effectiveness, transaction outcomes, risk management, and continuous improvement
Define and execute the Commercial Operations functional strategy, capability roadmap, service standards, performance measures, and enterprise alignment
Establish deal intake, roles and decision rights, approval workflows, escalation paths, templates, reporting, and governance standards
Own transaction cycle time, approval efficiency, commercial consistency, service quality, risk visibility, stakeholder experience, and business impact
Make planning, prioritization, resource, process investment, talent, and operating decisions
Lead commercial review and orchestration of complex transactions from initial assessment through approval
Present executive-ready approval packages covering deal economics, underwriting assumptions, material exceptions, risks, tradeoffs, and recommendations
Own pricing governance and recommend commercial positions using market conditions, customer requirements, capacity, power density, deployment timing, cost, and risk-adjusted returns
Partner with Finance and Investments on underwriting assumptions, financial models, return analysis, risk summaries, and investment governance
Coordinate contract workflow, exception management, clause consistency, and escalation while preserving Legal ownership of legal advice and final approval
Ensure customer commitments are reviewed for financial and operational feasibility, including capacity, delivery timing, billing, power, cooling, security, and customer-specific requirements
Build functional and leadership capability through scalable processes, tools, reporting, stakeholder education, and professional development
Evaluate functional performance, cost, service quality, and business outcomes and implement operating changes to improve speed, consistency, accountability, and commercial results

Requirements

What you’ll need

Bachelor's degree in Finance, Accounting, Business Administration, Economics, Real Estate, or a related field
10+ years of relevant experience in commercial operations, commercial finance, pricing, deal structuring, asset management, investments, Deal Desk, data centers, colocation, telecommunications, infrastructure, or a related field
Experience owning functional strategy, operating results, resource planning, and leadership alignment for a business-critical area
Experience structuring or negotiating large, complex agreements with hyperscale, cloud, enterprise, or similarly sophisticated customers
Strong knowledge of data center commercial models, including space, power, density, interconnection, leases, recurring charges, operating expenses, and infrastructure economics
Advanced financial modeling and Excel skills, including return analysis, scenario planning, and translating complex analysis into clear recommendations
Strong commercial judgment and systems thinking
Ability to balance strategy, cost, talent, customer relationships, execution, risk, and business outcomes
Proven ability to align senior leaders and influence decisions across Sales, Finance, Legal, Operations, Construction, Investments, Asset Management, and Customer Experience
Executive-level written, verbal, presentation, and stakeholder-management skills
Preferred: MBA or advanced degree
Preferred: Five or more years with a data center or colocation operator in Deal Desk, commercial operations, commercial finance, pricing, or asset management
Preferred: Experience developing multi-market pricing strategies and business cases for new products, offerings, or market initiatives
Preferred: Commercial real estate knowledge, including NNN leases, operating expense provisions, gross-up provisions, and related lease structures
Preferred: Experience supporting Sales in strategic customer discussions and negotiations

Benefits

Comp & perks

Equal opportunity employment
Reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws