CyrusOne

Director

• Manage multiple concurrent site acquisition and structured land development opportunities across the development lifecycle
• Lead site selection activities, evaluating market opportunities, site suitability, development constraints, and strategic fit
• Coordinate and drive due diligence activities to identify risks, development requirements, and project feasibility
• Evaluate sites for civil, planning, zoning, permitting, environmental, infrastructure, and development considerations
• Assess power and network availability with internal technical teams and external service providers
• Serve as the primary project interface, providing project updates, status reporting, and executive-level communications
• Facilitate collaboration among Power & Energy, Development, Construction, Design, Legal, Finance, Tax, Procurement, and Operations teams
• Maintain project schedules, action items, milestones, and critical path activities
• Manage development budgets, consultant engagements, vendor agreements, and change orders
• Review due diligence deliverables, studies, reports, and recommendations
• Identify project risks and develop mitigation strategies
• Develop site shortlists and recommend acquisition opportunities and investment priorities
• Support preliminary underwriting and financial analysis with Finance and FP&A teams
• Assist with commercial terms and business provisions for purchase agreements, letters of intent, easements, consultant agreements, and related transaction documents
• Support negotiation and evaluation of tax incentives, economic development incentives, and development-related programs
• Build relationships with brokers, developers, landowners, municipalities, economic development organizations, utilities, and other stakeholders
• Prepare and deliver presentations, business cases, and recommendations to executive leadership and investment decision-makers
• Maintain project information, documentation, and institutional knowledge for transition into development and construction execution

Director, Site Acquisition – Location Strategy

Operations

• Set the technical training strategy and direct the development, implementation, and ongoing effectiveness of training programs across Operations
• Own governance of the technician qualification program, including standards, content, implementation, and ongoing effectiveness
• Establish LMS governance and ensure the system supports Operations training, qualification, compliance, and reporting requirements
• Establish performance measures and reporting across USA sites, identify systemic gaps, and drive corrective actions with Operations leadership
• Lead the fleet-wide emergency preparedness drill program and establish standards for execution, evaluation, and continuous improvement
• Translate incident findings and lessons learned into fleet-wide training, standards, and operational improvements
• Own the operational site audit program, establish evaluation standards, identify trends and risks, and drive adoption of best practices across the fleet
• Establish governance and accountability to ensure Operations training remains compliant with applicable regulatory, legal, and company requirements
• Lead and develop a team of technical training professionals and establish priorities, standards, and accountability for the function

Director, Operations Training

• Act as the primary operational point of contact between internal teams and customer operations teams, managing day-to-day technical inquiries and fostering customer relationships
• Collaborate with internal operations teams to understand and implement customer operational requirements, including incidents, planned works, and maintenance schedules
• Manage and coordinate resolution of technical and operational issues with engineering and technical teams
• Track, analyze, and report data center operations performance against customer SLAs and KPIs
• Present regular updates to internal leadership and customer stakeholders
• Oversee incidents, including escalation, communication, resolution, and post-incident reviews
• Work with customers on future capacity and operational needs and drive change management coordination
• Engage customer operations teams to gather feedback, identify improvements, and ensure satisfaction
• Support new site developments, capacity expansions, and technical upgrades as the customer advocate within project teams
• Maintain current customer-facing operational playbooks, technical procedures, incident reports, and compliance documentation

Technical Customer Operations Manager

Content Marketing Manager

• Translate complex infrastructure and technical topics into accessible explainer videos, interviews, short-form content, and long-form storytelling
• Identify audience questions, concerns, and misconceptions and develop clear, credible educational content
• Own the strategy and execution of CyrusOne’s YouTube and short-form video channels, including planning, programming, audience growth, distribution, and optimization
• Capture content at data centers, construction sites, community events, and executive engagements
• Develop footage into scalable, repeatable content formats
• Support podcast and long-form interview production featuring executives, subject-matter experts, industry leaders, and policymakers
• Repurpose content across multiple channels
• Manage paid social campaigns focused on education, awareness, and visibility
• Use performance insights to refine content and distribution strategies
• Partner with internal stakeholders and external creative and production agencies from concept development through execution

Mechanical Engineer

• Lead the design of mechanical systems supporting data center operations, including HVAC, cooling, and thermal management
• Oversee optimization of mechanical infrastructure for reliability, efficiency, and energy sustainability
• Plan and implement scalable mechanical systems with cross-functional teams
• Provide technical leadership in daily operations and resolve mechanical system issues
• Develop initiatives to reduce energy consumption and data center carbon footprint
• Manage large-scale projects from design through installation and commissioning
• Work with suppliers and contractors to source compliant equipment and materials within budget
• Lead engineers and collaborate with electrical, civil engineering, IT, and facilities management teams
• Ensure mechanical systems comply with regulations, safety standards, and industry best practices

Mechanical Engineer, Operations Engineering

• Establish and lead the Commercial Operations function within Asset Management
• Own the function's strategy, operating model, priorities, resource plan, and results
• Establish and lead the enterprise Deal Desk capability supporting complex new business, expansions, renewals, and strategic customer transactions
• Align leaders across Sales, Legal, Finance, Investments, Operations, Construction, Billing, and Asset Management around commercial priorities, governance standards, resource needs, and operating decisions
• Own functional capability, service quality, cost effectiveness, transaction outcomes, risk management, and continuous improvement
• Define and execute the Commercial Operations functional strategy, capability roadmap, service standards, performance measures, and enterprise alignment
• Establish deal intake, roles and decision rights, approval workflows, escalation paths, templates, reporting, and governance standards
• Own transaction cycle time, approval efficiency, commercial consistency, service quality, risk visibility, stakeholder experience, and business impact
• Make planning, prioritization, resource, process investment, talent, and operating decisions
• Lead commercial review and orchestration of complex transactions from initial assessment through approval
• Present executive-ready approval packages covering deal economics, underwriting assumptions, material exceptions, risks, tradeoffs, and recommendations
• Own pricing governance and recommend commercial positions using market conditions, customer requirements, capacity, power density, deployment timing, cost, and risk-adjusted returns
• Partner with Finance and Investments on underwriting assumptions, financial models, return analysis, risk summaries, and investment governance
• Coordinate contract workflow, exception management, clause consistency, and escalation while preserving Legal ownership of legal advice and final approval
• Ensure customer commitments are reviewed for financial and operational feasibility, including capacity, delivery timing, billing, power, cooling, security, and customer-specific requirements
• Build functional and leadership capability through scalable processes, tools, reporting, stakeholder education, and professional development
• Evaluate functional performance, cost, service quality, and business outcomes and implement operating changes to improve speed, consistency, accountability, and commercial results

Commercial Operations Director

Community Manager

• Support successful market entry, development, construction, and ongoing operations by building trusted stakeholder relationships and managing community, political, regulatory, and reputational risks
• Develop and execute community engagement strategies across assigned markets
• Support permitting and entitlement efforts through proactive stakeholder engagement
• Serve as a primary CyrusOne representative from due diligence through development, construction, and operations
• Assess community sentiment, stakeholder dynamics, and social risk factors during site evaluation and due diligence
• Develop and execute outreach and stakeholder engagement strategies with the Vice President, Community Affairs and external consultants
• Identify, prioritize, and manage relationships with elected officials, municipal staff, economic development organizations, school districts, community organizations, business leaders, and neighboring property owners
• Develop project microsites, presentations, fact sheets, talking points, FAQs, and other community-facing materials with Marketing
• Plan and facilitate public meetings, stakeholder briefings, open houses, and community engagement events
• Support tax incentive and economic development initiatives through engagement with government agencies
• Monitor political, regulatory, economic, and community developments affecting projects
• Identify, assess, mitigate, and escalate community-related risks
• Provide stakeholder intelligence, community insights, and risk assessments for business decisions and project planning
• Build and maintain relationships with community, government, business, and economic development stakeholders
• Liaise between Design & Construction, Operations, and neighboring communities
• Maintain a positive CyrusOne presence in communities where the company develops and operates campuses
• Recommend and execute community investments, sponsorships, partnerships, charitable initiatives, and external memberships
• Support external communications and stakeholder messaging for assigned markets and projects
• Coordinate with Marketing, Communications, and executive leadership on engagement efforts and messaging
• Maintain records of stakeholder engagement, commitments, emerging issues, and outreach
• Track engagement outcomes and provide recommendations for stakeholder relationship management
• Prepare regular reports and updates on community affairs activities, project risks, opportunities, accomplishments, and resource needs
• Support strategic planning and reporting for the Community Affairs function
• Travel approximately 30% to CyrusOne sites and surrounding communities, primarily in the Chicagoland area, Springfield, Illinois, Columbus, Ohio, and Raleigh, North Carolina, with periodic travel to Dallas headquarters