Director, Operations Training

CyrusOne

. Set the technical training strategy and direct the development, implementation, and ongoing effectiveness of training programs across Operations .

Posted 9/29/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and leading technical training programs, ensuring compliance with regulatory standards, and driving operational excellence across critical systems environments. Proven ability to influence leadership and manage cross-functional teams to achieve performance goals.

Highest-signal resume keywords

Technical Training Strategy DevelopmentHVAC And Critical Electrical Systems ExpertiseOperational Excellence Program LeadershipTeam Development And Performance ManagementLMS Governance And Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Training DevelopmentOperational ExcellencePerformance MeasurementPower Distribution SystemsBMS / EPMS ApplicationChange ManagementProject PlanningTechnical Document GenerationContinuous ImprovementAudit Program Management

Soft Skills

Influencing Senior LeadersCross-Functional CollaborationTime ManagementOrganizational SkillsTeam Building

Tools & Technologies

Learning Management System (LMS)Data Center InfrastructureEmergency Preparedness DrillsGovernance FrameworksEvaluation Standards

Industry Keywords

Critical OperationsIndustrial EnvironmentsData Center OperationsRegulatory ComplianceTechnical Standards

About the role

Key responsibilities & impact

Set the technical training strategy and direct the development, implementation, and ongoing effectiveness of training programs across Operations
Own governance of the technician qualification program, including standards, content, implementation, and ongoing effectiveness
Establish LMS governance and ensure the system supports Operations training, qualification, compliance, and reporting requirements
Establish performance measures and reporting across USA sites, identify systemic gaps, and drive corrective actions with Operations leadership
Lead the fleet-wide emergency preparedness drill program and establish standards for execution, evaluation, and continuous improvement
Translate incident findings and lessons learned into fleet-wide training, standards, and operational improvements
Own the operational site audit program, establish evaluation standards, identify trends and risks, and drive adoption of best practices across the fleet
Establish governance and accountability to ensure Operations training remains compliant with applicable regulatory, legal, and company requirements
Lead and develop a team of technical training professionals and establish priorities, standards, and accountability for the function

Requirements

What you’ll need

8+ years of progressive experience in technical training, critical operations, operational excellence, or related functions, including significant responsibility for developing and leading technical programs
5+ years leading technical teams, including experience developing talent, setting functional priorities, and driving performance
5+ years of experience working directly with HVAC and critical electrical systems and the application of BMS / EPMS to these systems
Experience with power distribution systems in a data center environment or similar critical systems environment
Demonstrated experience leading large-scale continuous improvement and operational excellence programs in industrial, data center, or other critical operations environments
Demonstrated ability to influence senior Operations leaders and cross-functional stakeholders across a geographically dispersed organization
Proven track record of building high performing teams and establishing scalable programs, standards, and governance
Advanced organization / project planning, time management, and change management skills across multiple functional groups and departments, with demonstrated ability to lead multiple complex, cross-functional initiatives and establish priorities across a geographically dispersed organization
Capable of reading and/or generating technical documents, schematics, and drawings
Bachelor’s degree in Business, Engineering, or relevant field experience

Benefits

Comp & perks

Equal opportunity employment
Reasonable accommodation for qualified individuals with disabilities in accordance with the ADA and applicable state or local laws