Associate Business Analyst

Cytora

. Work day-to-day within the client delivery team under the coordination of the Delivery Manager, contributing to sprint planning, backlog refinement, and risk identification .

Posted 9/18/2026full-timeRemote • CanadaJuniorMid-Level💰 CA$60,000 - CA$75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Analysis within the insurance sector, focusing on translating client needs into actionable requirements and optimizing AI-driven workflows. Proficient in managing stakeholder relationships and ensuring solution quality through effective testing and reporting.

Highest-signal resume keywords

Business AnalysisAI Tools ExperienceClient-Facing WorkshopsAnalytical ReportingInsurance Sector Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements GatheringUser Story DevelopmentProcess DesignTest Strategy OwnershipData Analysis

Soft Skills

Written CommunicationVerbal CommunicationStakeholder InfluenceProblem Solving

Tools & Technologies

ThoughtspotAI-Driven WorkflowsPrompt Engineering

Industry Keywords

InsuranceUnderwritingClaimsPolicy AdministrationDistribution

About the role

Key responsibilities & impact

Work day-to-day within the client delivery team under the coordination of the Delivery Manager, contributing to sprint planning, backlog refinement, and risk identification
Support client discovery workshops, challenge existing processes, and identify opportunities for Cytora to add value to the end user
Translate client business needs into clear requirements, user stories, and process designs for engineering and product teams
Identify data inputs, system integration touchpoints, and exception scenarios early in the design lifecycle
Manage extensive and in depth analytical reporting of product performance using tools such as Thoughtspot
Design and optimise AI-driven workflows, including prompt strategies and efficient analytical reporting
Improve BA practice efficiency through AI by automating repetitive analysis tasks, accelerating documentation, and enhancing insight generation
Ensure solution quality through test strategy ownership, acceptance criteria, UAT leadership, end-to-end scenarios, edge cases, compliance-sensitive flows, and AI output validation
Collaborate within agile delivery teams to manage priorities, risks, and dependencies
Monitor live solutions and enhance performance through iteration

Requirements

What you’ll need

Proven Business Analysis experience, with meaningful exposure to the insurance sector (underwriting, claims, policy administration, or distribution)
Proven ability to run client-facing workshops and influence senior stakeholders — including the confidence to challenge established thinking constructively
Practical, hands-on experience with AI tools — including prompt engineering, building AI-assisted workflows, and a clear understanding of LLM behaviour and limitations
High standard of written and verbal communication
Fluency in English
Ability to write and speak multiple languages would be advantageous

Benefits

Comp & perks

Competitive salary + OTE
Flexible working and remote options
Professional development budget & conference access
Annual company retreats
A mission-driven culture that puts people first