Senior Delivery Manager

Cytora

. Report to the Head of Delivery within the Customer Success Team .

Posted 9/30/2026full-timeRemote • United Kingdom, IrelandSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Agile Project Management, effectively managing multiple projects and ensuring timely delivery while fostering collaboration across technical and non-technical teams. Proficient in stakeholder engagement and building relationships to drive customer success and product vision alignment.

Highest-signal resume keywords

Agile Project ManagementStakeholder ManagementFluency in English and GermanProblem-Solving SkillsAI/Data Science Product Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Agile MethodologiesProject ManagementTeam ManagementGovernance MeasuresDeployment ManagementContinuous Learning MindsetCritical ThinkingAdaptabilityRemote Working ExperienceManaging Multiple Projects

Soft Skills

Effective CommunicationCollaborationRelationship BuildingProblem SolvingAdaptability

Certifications & Qualifications

CSMTKPKMPKCP

Industry Keywords

Insurance IndustryAI ProductsData Science ProductsCustomer SuccessAgile Practices

About the role

Key responsibilities & impact

Report to the Head of Delivery within the Customer Success Team
Use stakeholder management experience to support customer engagement and growth
Manage internal and external resources to ensure successful initial deployments
Establish appropriate governance and benefit measures for deployments
Ensure the team follows internal delivery best practices
Communicate effectively across technical and non-technical boundaries
Optimize team flow, address issues, and build agile capabilities
Lead continual planning through product delivery, post-launch support, and benefits realization
Identify and rectify team-dynamic issues and connect daily work with product vision
Contribute across product delivery phases with Customer Success and the Product Lead
Manage a business analyst and a Customer Engineer
Build close relationships with internal and external stakeholders and ensure continuous engagement

Requirements

What you’ll need

Fluency in English and German
Proven experience in Agile project management, demonstrating successful implementation of methodologies
Excellent problem-solving and critical-thinking skills
Track record of managing multiple projects simultaneously and ensuring timely delivery
Effective collaboration with stakeholders at all levels
Strong understanding of technology and its applications, especially in AI/Data Science products
Continuous learning mindset and awareness of industry trends in Agile practices
Adaptability to a fast-paced and evolving work environment
Remote working experience (bonus)
Agile certification: CSM, TKP, KMP, or KCP (bonus)
Experience with distributed teams and AI/Data Science products (bonus)
Familiarity with the insurance industry (bonus)

Benefits

Comp & perks

Flexible working and remote options
Professional development budget & conference access
Annual company retreats
A mission-driven culture that puts people first
Competitive salary + OTE (base amount not specified)