d1g1t

Program Manager

• Own end-to-end program delivery for a portfolio of enterprise wealth management clients from kickoff through go-live and steady-state
• Serve as the primary escalation point for client issues, coordinating with product, engineering, and support teams
• Build and execute project plans covering scope, objectives, success metrics, timelines, resources, and changing priorities
• Anticipate, identify, and mitigate program risks and dependencies
• Communicate delivery status, risks, and business constraints to executive-level stakeholders
• Apply financial domain knowledge to understand client problems and drive wealth-management outcomes
• Define and maintain delivery strategies, milestones, success criteria, risks, and detailed program plans
• Maintain status reporting and facilitate regular program meetings and executive updates
• Run client feedback loops to drive continuous improvement and inform program methodology
• Partner with internal functional leaders to align priorities, adjust work queues, and meet client commitments
• Enhance program management practices and governance frameworks

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Senior Program Manager