Content Strategist

D2L

. Plan and create multi-lingual content strategies in collaboration with cross-functional teams .

Posted 11/3/2026contractRemote • CanadaMid-LevelSenior💰 CA$57,000 - CA$80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing multi-lingual content strategies, technical writing, and usability testing while collaborating with cross-functional teams. Proficient in using analytics tools to measure content effectiveness and enhance documentation quality.

Highest-signal resume keywords

Multi-Lingual Content Strategy DevelopmentTechnical WritingUsability TestingVersion Control Tools (GitHub)XML-Based Documentation Publishing (MadCap Flare)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical WritingUsability TestingSEO PrinciplesXMLHTMLCSSJavaScriptContent AuditsProject ManagementAnalytics Tools

Soft Skills

Attention to DetailCollaborationCommunication

Tools & Technologies

GitHubMadCap FlareSDL TradosMemoQContent Management Systems (CMS)Learning Management Systems (LMS)Google Analytics

Certifications & Qualifications

Technical Writing CertificateBachelor's Degree

Industry Keywords

LocalizationContent StrategyInformation ArchitectureRelease Cycle ManagementTranslation Memories

About the role

Key responsibilities & impact

Plan and create multi-lingual content strategies in collaboration with cross-functional teams
Produce persona-specific documentation meeting writing and information architecture standards
Create accessible GIFs and video tutorials for end-users
Develop and follow style guides and writing guidelines
Develop, document, and refine standard operating procedures
Work with cross-functional teams to understand product and documentation requirements
Manage release cycle tasks and assignments within deadlines
Develop, conduct, and track usability tests with stakeholders
Analyze productivity metrics
Address multi-lingual content gaps with internal and external stakeholders
Assist in developing and implementing content strategies for global audiences
Assist in using AI to enhance documentation and process quality
Create and manage style guides, glossaries, and templates
Conduct content audits
Collaborate with translators and regional teams to adapt content for languages and cultures
Review and QA localized content
Maintain translation memories with translation vendors
Write, edit, and organize technical content including release notes, FAQs, help topics, blog posts, and video tutorials
Work with developers, product managers, and UX designers
Update documentation for new features and user feedback
Align content with business objectives and user needs
Present content strategies and findings to stakeholders
Provide input on content design and structure
Use analytics tools to measure content effectiveness
Gather feedback to refine and optimize content
Stay informed on industry trends and best practices

Requirements

What you’ll need

Bachelor’s degree, technical writing certificate, or equivalent work experience
Approximately 5 years total relevant experience
Experience in using version control tools such as GitHub
Experience working with XML-based documentation publishing software, such as MadCap Flare
Familiarity with localization tools (e.g., SDL Trados, MemoQ), content and learning management systems (CMS and LMS)
Understanding of SEO principles and analytics tools (e.g., Google Analytics)
Knowledge of programming languages, such as XML, HTML, CSS, and JavaScript
Excellent project management skills and attention to detail

Benefits

Comp & perks

Impactful work transforming the way the world learns
Flexible work arrangements
Learning and Growth opportunities
Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
2 Paid Days off for SkillsWave-related activities like exams or final assignments
Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
Retirement planning
2 Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
Wellness Subsidy
Equity Grants
Variable Incentive