Customer Service Representative – Temporary

Daikin Comfort

. Handle inbound and outbound customer communications via phone and email .

Posted 11/5/2026full-timeWaller • Texas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on communication, problem-solving, and attention to detail. Capable of meeting performance metrics while promoting Daikin products and ensuring a seamless customer experience.

Highest-signal resume keywords

Customer Service ExperienceStrong Communication SkillsProblem-Solving AbilitiesAttention to DetailPerformance Metrics Achievement

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Commitment to Customer ExperiencePositive Professional DemeanorCollaboration with Team Members

Tools & Technologies

Customer Interaction Documentation SystemsDatabases

Industry Keywords

Daikin ProductsSales and Marketing InitiativesCustomer Satisfaction MetricsInbound and Outbound CommunicationsFast-Paced Environment

About the role

Key responsibilities & impact

Handle inbound and outbound customer communications via phone and email
Identify customer needs and recommend appropriate solutions based on Daikin products, programs, and services
Educate customers on product features, promotions, rebates, financing options, and other available marketing programs
Connect customers with authorized Daikin dealers and ensure a smooth transition from initial inquiry to dealer engagement
Accurately document customer interactions and maintain records within applicable systems and databases
Meet or exceed established performance goals, including quality, responsiveness, productivity, and customer satisfaction metrics
Stay current on Daikin products, policies, procedures, systems, and industry offerings
Support sales and marketing initiatives by promoting targeted campaigns and increasing customer awareness of Daikin solutions
Collaborate with team members and leadership to achieve departmental objectives and improve overall customer experience
Resolve customer concerns efficiently while maintaining a positive and professional demeanor
Complete special call center projects as assigned
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or better
2+ years in customer service
Strong communication skills
Attention to detail
Problem-solving abilities
Commitment to delivering a seamless customer experience
Ability to meet established productivity, quality, responsiveness, and customer satisfaction metrics
Ability to understand and follow work instructions, operating procedures, and company policies
Ability to work positively with all levels of management and peers
Ability to work in a fast-paced, performance-driven environment

Benefits

Comp & perks

Temporary position
Full-time employment