Marketing

Daikin Comfort

. Provide foundational support for marketing programs, customer service inquiries, and business application processes under close supervision .

Posted 11/6/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and problem resolution abilities while effectively managing inquiries and providing timely updates. Proficient in MS Office applications and capable of creating help documents to support business processes.

Highest-signal resume keywords

Customer Service ExperienceProblem Resolution SkillsMS Office ProficiencyStrong Verbal CommunicationDetail-Oriented

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer ServiceProblem ResolutionBasic ReportingHelp Document CreationOnline Ticket Management

Soft Skills

Strong Written CommunicationTeam CollaborationSelf-Starter

Tools & Technologies

MS ExcelMS OutlookMS WordMS PowerPoint

Certifications & Qualifications

High School DiplomaGED Equivalent

Industry Keywords

Customer InquiriesBusiness ApplicationsPayment TrackingRebate QuestionsUser Login Credentials

About the role

Key responsibilities & impact

Provide foundational support for marketing programs, customer service inquiries, and business application processes under close supervision
Manage online ticketing queues and facilitate timely responses to correspondence and inquiries
Provide updates to customers regarding open issues or tickets
Assist with basic business application reports and ensure correct distribution
Create and maintain help documents for business applications
Assist with company website user login credentials
Route rebate questions and inquiries to the appropriate analyst
Provide payment status and tracking to distributors or dealers
Assist in other areas as necessary and requested
Report to the Partner Incentive Solutions Manager

Requirements

What you’ll need

1–2 years of customer service experience, in person or via phone/electronic communication
Problem resolution skills with ability to resolve issues under Manager oversight
Experience working within a team environment
Basic understanding of MS Office: Excel, Outlook, Word, and PowerPoint
Strong verbal and written communication skills
Excellent customer service ability
Detail-oriented and self-starter
High school diploma or GED equivalent
Must be legally authorized for employment in the United States
Must not require employer-sponsored work authorization now or in the future
Must be able to perform essential responsibilities with or without reasonable accommodations

Benefits

Comp & perks

Equal employment opportunity regardless of protected characteristics
Reasonable accommodations for individuals with disabilities
No bonus, insurance, retirement, paid leave, or other compensation benefits specified