Product Specialist

Daikin Comfort

. Lead a designated product focus area such as light commercial, ductless, E-Premium, or VRV products .

Posted 10/14/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in the HVAC industry, particularly with commercial and ductless products, while effectively managing multiple projects and providing sales support. Proficient in developing communication materials and conducting customer quality reviews to enhance product performance and customer satisfaction.

Highest-signal resume keywords

HVAC Industry ExperienceProject ManagementCommunication SkillsMicrosoft Office 365 ProficiencySales Support Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Sales DevelopmentTechnical Literature ProductionField Product Quality ResolutionCustomer Quality ReviewsService Training Material Creation

Soft Skills

Excellent Verbal CommunicationPublic SpeakingNegotiation SkillsOrganizational SkillsTime Management

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPoint

Industry Keywords

Commercial ProductsDuctless ProductsVRV ProductsSales ObjectivesDistributor Channel Partners

About the role

Key responsibilities & impact

Lead a designated product focus area such as light commercial, ductless, E-Premium, or VRV products
Coordinate engagement and achievement of division sales objectives with Company Owned Distribution and Distributor Channel Partners
Serve as the division product champion and develop product sales opportunities
Support the product team and collaborate with product applications resources such as VRV and AER groups
Coordinate resolutions and corrective actions for field product quality issues
Conduct or participate in customer quality reviews at customer locations
Oversee production of technical literature, service training materials, and service kits
Provide service input in product transition meetings, dFMEA, and other service design reviews
Troubleshoot or assist distributors, branches, and dealers with escalated installation, quality, or service problems
Travel to field locations to resolve escalated product problems
Oversee division objectives for programs within the assigned focus area, such as VRV Pro
Provide resources and promotional support to TSMs selling the focused product
Serve as an additional sales and training resource to COD and IND channels
Perform additional projects and duties supporting ongoing business needs

Requirements

What you’ll need

Minimum of 10 years of related experience
Prior HVAC industry experience, including commercial and ductless products
Bachelor’s degree preferred; industry experience accepted in lieu of degree
Ability to manage multiple projects simultaneously
Excellent verbal and communication skills, including public speaking, presentations, and negotiation
Ability to develop communication materials such as price pages, sales support documentation, submittals, and written memos
High proficiency with Microsoft Office 365, Excel, Word, and PowerPoint
Ability to generate and read reports
Excellent organizational and time management skills
Competitive industry knowledge
Strong work ethic, integrity, and judgment
Ability to perform essential responsibilities with or without reasonable accommodations
Must be legally authorized to work in the United States
Must not require employer-sponsored work authorization now or in the future

Benefits

Comp & perks

Equal employment opportunity
Reasonable accommodations for individuals with disabilities