Account Management and Field Sales Manager

Daimler Truck North America

. Provide dealer/distributors with aftermarket parts management support in parts sales, customer service, and business performance .

Posted 10/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $128,000 - $164,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in aftermarket parts management, sales strategies, and operational performance improvement while effectively collaborating with dealer/distributor personnel and headquarters staff. Proficient in conducting financial analysis and developing training programs to enhance dealer/distributor capabilities.

Highest-signal resume keywords

Aftermarket Parts ManagementSales Strategy DevelopmentFinancial AnalysisStrong Communication SkillsTerritory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytical SkillsSales PerformanceCustomer Needs AnalysisBusiness PlanningOperations Audits

Soft Skills

Strong Oral CommunicationStrong Written CommunicationPresentation SkillsIndependent Task PrioritizationCross-Functional Collaboration

Tools & Technologies

Microsoft OfficeDTNA's Paragon Parts SystemSalesforceTableauExcelerator

Industry Keywords

Aftermarket PartsDealer/Distributor SupportMarket AnalysisSales ProgramsTraining Programs

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Provide dealer/distributors with aftermarket parts management support in parts sales, customer service, and business performance
Assist dealer/distributors in implementing programs and growing parts sales
Work closely with DPMs in adjoining regions to support dealer groups crossing regional boundaries
Improve operational performance of dealer/distributor parts departments
Develop methods to change dealer/distributor behavior and meet national aftermarket parts performance standards
Conduct operations audits and recommend corrective actions based on formal analysis
Establish relationships between Dealer/Distributor Principals and Parts Managers
Maintain dealer/distributor commitment to aftermarket parts objectives
Provide headquarters staff with field intelligence on program effectiveness, training requirements, market trends, customer behavior, and competitive activities
Advise dealer/distributor personnel on marketing and financial goals
Recommend changes to facilities, personnel, and business planning
Conduct financial analysis and recommend improvements in pricing, cost control, and absorption
Assist with annual parts business plans
Promote and assist dealer/distributor parts sales efforts
Develop sales and merchandising programs consistent with national standards and corporate guidelines
Provide market analysis for aftermarket parts marketing plans
Monitor territory performance and modify sales plans to achieve targets
Call on end customers with dealer/distributor sales and service personnel
Analyze customer needs and aftermarket support effectiveness
Analyze systems requests and questions and initiate appropriate regional or headquarters action
Forward dealer/distributor requests for technical or managerial training
Promote and support headquarters training programs and deliver on-site training
Serve as technical consultant for company and dealer/distributor systems activities
Provide training and liaison between headquarters IT staff and dealer/distributor personnel
Deploy DTNA sales programs including Excelerator Analytics, Dealer Marketing Tool, Solutionist Selling Techniques, and Parts Academy Training
Manage a large territory averaging approximately 30 locations

Requirements

What you’ll need

BS/BA + 8 years of professional experience (or 3 years of direct relevant experience) or 10 years of relevant experience in lieu of degree
Proven expertise in Microsoft Office
Strong oral and written communication skills and presentation skills
Ability to work at all levels of the organization and with cross-functional areas
Ability to work and prioritize tasks independently
Strong sales track record and product sales background
Strong analytical skills
Ability to travel 50% or more required
Working knowledge of DTNA's Paragon parts system preferred
Working knowledge of Salesforce preferred
Working knowledge of Tableau preferred
Working knowledge of Excelerator preferred
Experience with SKUgle preferred
Candidates must reside within the territory they will support
Candidates must be located in Kentucky, Michigan, Ohio, Minnesota, Idaho, Montana, North Dakota, or South Dakota
Not open for Visa sponsorship or to existing Visa holders
Applicants must be legally authorized to work permanently in the United States at the time of application
Final candidate must successfully complete a criminal background check
Final candidate may be required to successfully complete a pre-employment drug screen

Benefits

Comp & perks

Annual bonus program
401k company contribution with company match up to 6%
Non-elective company contribution of 3–7% depending on age
Starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
Employee assistance program
Comprehensive healthcare plans
Wellness programs
Onsite fitness at some locations
Tuition assistance
Volunteer paid time off
Short-term and long-term disability plans