Account Management, Field Sales Manager

Daimler Truck North America

. Provide dealers/distributors with aftermarket parts management support in parts sales, customer service, and business performance .

Posted 10/23/2026full-timeRemote • United StatesSeniorLead💰 $128,000 - $164,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Provide dealers/distributors with aftermarket parts management support in parts sales, customer service, and business performance
Assist dealers/distributors in implementing programs and growing parts sales
Work with DPMs in adjacent regions to support dealer groups crossing regional boundaries
Improve operational performance of dealer/distributor parts departments
Implement methods to improve dealer/distributor behavior and aftermarket parts performance
Conduct operations audits and recommend corrective actions
Build relationships with Dealer/Distributor Principals and Parts Managers
Provide headquarters with field intelligence on program effectiveness, training needs, market trends, customer behavior, and competitive activity
Advise dealer/distributor personnel on marketing and financial goals
Recommend facility, personnel, and business-planning changes
Analyze parts-business financial performance and recommend improvements in pricing, cost control, and absorption
Assist with annual parts business plans
Promote dealer/distributor parts sales and develop sales and merchandising programs
Provide market analysis for aftermarket parts marketing plans
Monitor territory performance and modify sales plans to achieve targets
Call on end customers with dealer/distributor sales and service personnel
Analyze customer needs and dealer/distributor systems requests
Coordinate technical and managerial training requests
Promote headquarters training and deliver personalized onsite training
Serve as technical consultant for company and dealer/distributor systems activities
Liaise between headquarters IT staff and dealer/distributor personnel
Deploy DTNA sales programs including Excelerator Analytics, Dealer Marketing Tool, Solutionist Selling Techniques, and Parts Academy Training
Manage a large territory averaging approximately 30 district locations

Requirements

What you’ll need

BS/BA + 8 years of professional experience (or 3 years of direct relevant experience) or 10 years of relevant experience in lieu of degree
Proven expertise in Microsoft Office
Strong oral and written communication and presentation skills
Ability to work at all levels of the organization and with cross-functional areas
Ability to work and prioritize tasks independently
Strong sales track record and product sales background
Strong analytical skills
Ability to travel 50% or more required
Working knowledge of DTNA's Paragon parts system
Working knowledge of Salesforce
Working knowledge of Tableau
Working knowledge of Excelerator
Experience with SKUgle
Must reside within the supported territory
Must be legally authorized to work permanently in the country at the time of application
Successful criminal background check required
Pre-employment drug screen may be required

Benefits

Comp & perks

Annual bonus program
401(k) company contribution with company match up to 6%
Non-elective company contribution of 3–7% depending on age
Starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
Employee assistance program
Comprehensive healthcare plans
Wellness programs
Onsite fitness at some locations
Tuition assistance
Volunteer paid time off
Short-term and long-term disability plans