Business Process Quality Analyst I

. Manage Detroit Powertrain parts within the Aftermarket system Paragon .

Posted 10/23/2026full-timeDetroit • Michigan • United StatesJunior💰 $58,000 - $75,000 per yearWebsite

Tools & technologies

SQL

Key responsibilities & impact

Manage Detroit Powertrain parts within the Aftermarket system Paragon
Ensure all service items are available for customers
Maintain documentation to provide straightforward customer access and enable parts ordering
Import, analyze, and configure parts data
Ensure technical documentation is uploaded and maintained across the introduction and obsoletion of Detroit Powertrain materials
Identify the need for Aftermarket parts by interpreting Engineering data and material changes in the Production plant
Plan, develop, and publish reports tracking data inconsistencies and necessary updates
Create presentations with cross-functional departments on larger projects for executive leadership
Work with Aftermarket, production, and IT teams to develop or enhance processes improving accuracy and efficiency
Provide technical assistance to customer-facing departments

What you’ll need

A Bachelor’s degree OR an Associate’s degree with 1 year of related experience OR 4 years of industry related experience is required
Proficiency with Microsoft Office applications, specifically Excel and PowerPoint
Demonstrated analytical skills and critical thinking
Passion for improving processes and being a self-starter
Demonstrated communication skills to collaborate with multiple affiliated departments
Ability to handle and prioritize multiple, short turn around, critical projects
Experience with SQL queries, database management, and data analytics
Understanding of Aftermarket systems (Paragon, SKUgle, Excelerator)
Understanding of Engineering and Production infrastructure (PTSI, TB.viewer, ZGDOK)
Knowledge of mechanical components and systems of diesel engines
Experience developing or contributing to metrics and presentations for leadership audiences
Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
Final candidate must successfully complete a criminal background check
Final candidate may be required to successfully complete a pre-employment drug screen

Comp & perks