Business Process Quality Analyst I

Daimler Truck North America

. Import, analyze, and configure parts data to ensure proper technical documentation is uploaded and maintained for the Aftermarket across the introduction and obsoletion of Detroit Powertrain materials .

Posted 10/23/2026full-timeDetroit • Michigan • United StatesJunior💰 $58,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in data analysis and technical documentation management within Aftermarket systems, with a strong focus on process improvement and cross-functional collaboration. Capable of developing reports and presentations for leadership while ensuring accuracy in parts data and customer service.

Highest-signal resume keywords

Data AnalysisSQL QueriesAftermarket Systems (Paragon, SKUgle, Excelerator)Mechanical Components KnowledgeMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalyticsDatabase ManagementTechnical DocumentationProcess ImprovementReport DevelopmentPresentation CreationParts Data ManagementEngineering Data InterpretationCritical ThinkingAnalytical Skills

Soft Skills

Communication SkillsCollaborationSelf-StarterPrioritizationProblem-Solving

Tools & Technologies

Microsoft Office (Excel, PowerPoint)ParagonSKUgleExceleratorPTSITB.viewerZGDOK

Industry Keywords

AftermarketDetroit PowertrainDiesel EnginesParts ManagementTechnical Assistance

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Import, analyze, and configure parts data to ensure proper technical documentation is uploaded and maintained for the Aftermarket across the introduction and obsoletion of Detroit Powertrain materials
Identify the need for Aftermarket parts by interpreting Engineering data and material changes in the Production plant
Envision, plan, develop, and publish reports to track data inconsistencies for necessary updates
Create presentations with cross-functional departments on larger projects for executive leadership
Work with cross-functional teams in the Aftermarket, production, and IT to develop or enhance processes to improve accuracy and efficiency
Provide technical assistance to all customer-facing departments
Manage Detroit Powertrain parts within the Aftermarket system Paragon
Ensure all service items are available and documentation enables customers to order parts necessary to repair trucks

Requirements

What you’ll need

A Bachelor’s degree OR an Associate’s degree with 1 year of related experience OR 4 years of industry related experience is required
Proficiency with Microsoft Office applications, specifically Excel and PowerPoint
Demonstrated analytical skills and critical thinking
Passion for improving processes and being a self-starter
Demonstrated communication skills to collaborate with multiple affiliated departments
Ability to handle and prioritize multiple, short turn around, critical projects
Experience with SQL queries, database management, and data analytics
Understanding of Aftermarket systems (Paragon, SKUgle, Excelerator)
Understanding of Engineering and Production infrastructure (PTSI, TB.viewer, ZGDOK)
Knowledge of mechanical components and systems of diesel engines
Experience developing or contributing to metrics and presentations for leadership audiences
Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
Final candidate must successfully complete a criminal background check
Final candidate may be required to successfully complete a pre-employment drug screen

Benefits

Comp & perks

Annual bonus program
401k company contribution with company match up to 6%
Non-elective company contribution of 3-7% depending on age
Starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
Employee assistance program
Comprehensive healthcare plans and wellness programs
Onsite fitness
Tuition assistance
Volunteer paid time off
Short-term and long-term disability plans