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Custom Truck Services Manager – Outbound Logistics Planning
Daimler Truck North America. Design the CTS and Outbound Logistics operating model and integrated finished-vehicle flow for DTNA’s new production facility .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and implementing CTS and Outbound Logistics operating models, with a strong focus on capacity planning, quality controls, and performance management. Proven ability to lead cross-functional teams and manage complex projects in manufacturing environments while driving continuous improvement and operational excellence.
Highest-signal resume keywords
CTS/PDI ExperienceOutbound Logistics ManagementProject ManagementBudget ManagementContinuous Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Capacity PlanningProcess DesignOperational PlanningVehicle Flow ManagementQuality ControlYard OperationsCross-Border TransportationData AnalyticsManufacturing OperationsFacility Design
Soft Skills
LeadershipCommunicationProblem-SolvingAnalytical SkillsCustomer Focus
Tools & Technologies
SAPTransportation-Management SystemsManufacturing-Execution SystemsVehicle TrackingPower BITableauAlteryx
Certifications & Qualifications
ASCM/APICS CSCPASCM/APICS CLTDPMPLean LogisticsLean Management
Industry Keywords
ManufacturingLogisticsVehicle CustomizationFinished-Vehicle DistributionGreenfield PlantCommercial-Vehicle ManufacturingSpecialty-Vehicle Manufacturing
Tech Stack
Tools & technologiesPMPTableau
About the role
Key responsibilities & impact- Design the CTS and Outbound Logistics operating model and integrated finished-vehicle flow for DTNA’s new production facility
- Define facility, capacity, equipment, technology, vehicle and material flow, staffing, carrier, and process requirements
- Design CTS processes, layouts, tooling, quality controls, staging, handoffs, and vehicle-visibility requirements
- Develop capital plans, budgets, and business cases
- Convert approved concepts into layouts, specifications, standards, and implementation plans
- Lead equipment and technology sourcing, installation, testing, commissioning, and acceptance
- Establish Standard Work, scheduling, quality controls, KPIs, escalation routines, staffing, and training requirements
- Lead operational trials, launch simulations, and readiness activities across people, processes, equipment, systems, safety, quality, and transportation providers
- Oversee finished-vehicle supplier launch readiness, staffing, IT integration, and vehicle process flow
- Lead ramp-up and validate capacity, staffing, equipment, systems, vehicle flow, and carrier readiness
- Resolve operational gaps and establish ownership, controls, and escalation processes
- Stabilize CTS/PDI and outbound delivery while reducing vehicle handling, dwell time, cost, and complexity
- Transition the organization from project execution to stable operations
- Lead CTS performance across safety, quality, people, capacity, vehicle flow, delivery, cost, budgets, and customer satisfaction
- Oversee finished-vehicle inventory, yard operations, carriers, cross-border requirements, and customer handoffs
- Monitor operational and provider performance through KPIs, vehicle tracking, analytics, and proactive exception management
- Drive continuous improvement, standardization, and future capacity, technology, and network development
- Lead and develop CTS, Outbound Logistics, and finished-vehicle-flow teams
- Partner with Manufacturing, Engineering, Supply Chain, Quality, Sales, Finance, IT, Purchasing, Human Resources, and external providers
- Manage project and operational performance against scope, schedule, budget, quality, and readiness targets
- Communicate strategy, risks, progress, and results while building a customer-focused, accountable culture
- Travel during planning, launch, and stabilization and eventually relocate to DTNA’s new production facility
Requirements
What you’ll need- Bachelor’s degree in Supply Chain Management, Logistics, Engineering, Manufacturing, Operations Management, Business Administration, or a related field
- 8+ years of progressive experience in manufacturing operations, vehicle customization, outbound logistics, finished-vehicle distribution, or operational planning
- Experience leading teams and complex cross-functional projects in a manufacturing environment
- Ability to convert customer, product, volume, and delivery requirements into facility, process, capacity, technology, staffing, and carrier solutions
- Experience with CTS/PDI, vehicle flow, yard operations, carrier management, cross-border transportation, or customer delivery
- Experience leading implementation, commissioning, launch, ramp-up, stabilization, or significant operational change
- Knowledge of safety, quality, capacity planning, Standard Work, performance management, and continuous improvement
- Experience managing budgets, capital investments, business cases, carriers, suppliers, and service providers
- Working knowledge of manufacturing, transportation, vehicle-tracking, and analytics systems
- Strong financial, analytical, project-management, communication, and problem-solving skills
- Ability to travel as required during planning, launch, and stabilization
- Greenfield plant, manufacturing startup, facility expansion, or major product-launch experience may be advantageous
- Commercial-vehicle, specialty-vehicle, or other complex manufacturing experience may be advantageous
- Experience with high-mix customization, CTS/PDI, finished-vehicle distribution, yard management, or cross-border transportation may be advantageous
- Familiarity with Freightliner and Western Star products or DTNA operations may be advantageous
- Experience with SAP, transportation-management systems, manufacturing-execution systems, vehicle tracking, Power BI, Tableau, Alteryx, or comparable tools may be advantageous
- ASCM/APICS CSCP or CLTD, PMP, Lean Logistics, Lean Management, or related certification may be advantageous
- Ability to work in or relocate to Detroit, MI; Fort Mill, SC; or Portland, OR
- Final candidate must successfully complete a criminal background check
- Final candidate may be required to successfully complete a pre-employment drug screen
Benefits
Comp & perks- Annual variable pay bonus program
- Eligible for use of a company vehicle
- 401k company contribution with company match up to 8%
- Non-elective 401k company contribution of 3–7% depending on age
- Starting at 4 weeks paid vacation
- 13+ calendar holidays
- 8 weeks paid parental leave
- Employee assistance program
- Comprehensive health care plans
- Wellness programs
- Onsite fitness at some locations
- Tuition assistance
- Volunteer paid time off
- Short-term disability plans
- Long-term disability plans
- Relocation assistance when eligibility criteria are met
- U.S. visa sponsorship available for qualifying candidates