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Dealer Finance Manager
Daimler Truck North America. Develop and execute Thomas Built Bus finance sales opportunities for the Eastern Region .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer account management, sales strategy execution, and financial analysis within the commercial vehicle finance sector. Proficient in leveraging CRM tools like Salesforce to manage customer relationships and drive performance metrics.
Highest-signal resume keywords
Customer Account ManagementSalesforce CRM ExperienceFinancial Statement AnalysisSales Strategy ExecutionCredit Underwriting Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisRoot Cause AnalysisSales NegotiationConflict ManagementKPI ReportingDTF Pricing Tool FamiliarityPortfolio ManagementCustomer Relationship ManagementContract DevelopmentPerformance Metrics Management
Soft Skills
Excellent Written CommunicationVerbal Presentation SkillsTime ManagementOrganizational Skills
Tools & Technologies
SalesforceWordExcelPowerPointCopilot
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Commercial VehiclesFinance SalesDealer Distribution NetworkDTFS Products and ServicesCompliance with Regulations
About the role
Key responsibilities & impact- Develop and execute Thomas Built Bus finance sales opportunities for the Eastern Region
- Acquire new customer business and expand opportunities with existing customers
- Present financing solutions aligned with customer business goals
- Collaborate with TBB sales colleagues and dealer networks on selling strategies and execution plans
- Leverage the TBB order pipeline to prospect new and expanded sales opportunities
- Serve as primary liaison between DTFS Eastern Region sales colleagues and TBB dealers
- Manage customer relationships from contract development through contract maturity
- Represent the company at industry events and regional trade shows
- Collaborate with Credit and Operations teams on customer account management
- Provide customer feedback to support continuous improvement
- Manage performance against acquisition, penetration and financial return goals
- Provide monthly metrics on prospective business volume and lost opportunities
- Prepare monthly regional performance-to-plan KPI reporting
- Maintain customer account records in Salesforce
- Maintain compliance with company policies, regulations and ethical sales practices
- Support credit decisions with required documents and information
- Complete mandatory training
- Manage an individual development plan
- Collaborate with the team on knowledge sharing and development
Requirements
What you’ll need- BS/BA and 5–7 years of relevant experience in finance or commercial vehicles, or 8 years of relevant experience in lieu of degree
- 3 years of customer account or portfolio management experience
- Expertise with root cause analysis
- Verifiable valid driver’s license
- Excellent written, verbal and in-person presentation skills
- Strong sales, negotiation and conflict management skills
- Strong time management and organization skills
- Knowledge of Word, Excel, PowerPoint and Copilot
- Ability to live within one hour of a major airport
- Approximately 40% travel
- Legally authorized to work permanently in the country of posting
- Successful completion of a criminal background check
- Credit underwriting experience preferred
- 1 year of experience analyzing financial statements and using financial ratios preferred
- Salesforce CRM experience preferred
- Point of sale, proprietary and operational systems experience preferred
- Strong familiarity with DTF pricing tool preferred
- Exposure working within or with the DTFS organization preferred
- Solid understanding of DTFS products and services preferred
- 2 years of experience working directly with a dealer distribution network preferred
Benefits
Comp & perks- Annual bonus program
- 401k company contribution with company match up to 6%
- Non-elective company contribution of 3–7% depending on age
- Starting at 4 weeks paid vacation
- 15 calendar holidays
- 8 weeks paid parental leave
- Employee assistance program
- Comprehensive healthcare plans
- Wellness programs
- Onsite fitness at some locations
- Tuition assistance
- Volunteer paid time off
- Short-term disability plans
- Long-term disability plans
- Remote work arrangement