Digital Engagement Specialist

Daimler Truck North America

. Identify impactful ways to connect with users across the Excelerator eCommerce platform .

Posted 10/15/2026full-timeUnited StatesJuniorMid-Level💰 $78,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering scalable training programs tailored to diverse audiences, utilizing effective communication and collaboration skills to engage stakeholders. Proficient in evaluating training effectiveness and employing innovative techniques to enhance digital engagement strategies.

Highest-signal resume keywords

Training Program DevelopmentDigital Engagement StrategyCross-Functional CollaborationMicrosoft Office Suite ProficiencyPower BI and Tableau Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DesignDigital EngagementROI MeasurementVisual StorytellingAgile MethodologyScrum MethodologyLean MethodologyInstructor-Led TrainingComputer-Based TrainingOnline Support Formats

Soft Skills

Exceptional Communication SkillsStakeholder EngagementSelf-MotivationProject Management

Tools & Technologies

ExceleratorSAP eCommerce CloudJiraConfluence

Industry Keywords

Business AdministrationMarketingCommunicationsInformation SystemsAutomotive IndustryManufacturing Business

Tech Stack

Tools & technologies

CloudTableau

About the role

Key responsibilities & impact

Identify impactful ways to connect with users across the Excelerator eCommerce platform
Support and execute the digital engagement strategy
Provide training and marketing resources for new features and capabilities to drive awareness and adoption
Support development of consistent, scalable training programs and impactful learning experiences
Partner with cross-functional teams across Parts, Connectivity, Warranty, and IT
Design and deliver comprehensive training programs and materials for internal staff, dealers, and customers
Review, validate, and refine the training portfolio and roadmap
Support training projects from vision and planning through instructional design, pilot testing, and deployment
Coordinate resources, communication, and execution throughout the training project lifecycle
Develop training content in instructor-led, workshop, computer-based training, and online support formats
Evaluate training effectiveness through ROI measurement and pilot innovative techniques, tools, and delivery methods
Use continuous measurement and feedback to refine engagement initiatives and demonstrate their impact

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Marketing, Communications, Information Systems, or a related field
2–4 years of experience in training, digital engagement, or business development
Proven track record of leading cross-functional initiatives and fostering effective collaboration across departments
Exceptional written and verbal communication skills
Ability to clearly articulate training content and engage stakeholders
Skilled in creating compelling, audience-focused presentations using visual storytelling, structured content, and visualization methods
Experience designing and delivering scalable training programs tailored to diverse audiences and learning styles
Highly self-motivated and capable of managing tasks independently while driving projects to completion
Proficient in Microsoft Office Suite, with working knowledge of Excel, PowerPoint, and Outlook
Master’s degree in Business Administration, Marketing, Communications, Information Systems, or a related field is an exceptional candidate qualification
Proficiency in Power BI and Tableau is an exceptional candidate qualification
Familiarity with Agile, Scrum, and Lean methodologies is an exceptional candidate qualification
Experience with Daimler Truck North America’s dealer network or a similar automotive or manufacturing business is an exceptional candidate qualification
Experience with Excelerator, SAP eCommerce Cloud, Jira, and Confluence is an exceptional candidate qualification
Must be legally authorized to work permanently in the United States; visa sponsorship and existing visa holders are not accepted
Must successfully complete a criminal background check
May be required to successfully complete a pre-employment drug screen

Benefits

Comp & perks

401k company contribution with company match up to 8%
Non-elective company contribution of 3–7% depending on age
Starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
Employee assistance program
Comprehensive healthcare plans
Wellness programs
Onsite fitness at some locations
Tuition assistance
Volunteer paid time off
Short-term and long-term disability plans