Digital Engagement Specialist

. Identify impactful ways to connect with users across the Excelerator eCommerce platform .

Posted 10/15/2026full-timeUnited StatesJuniorMid-Level💰 $78,000 - $100,000 per yearWebsite

Tools & technologies

CloudTableau

Key responsibilities & impact

Identify impactful ways to connect with users across the Excelerator eCommerce platform
Support and execute the digital engagement strategy
Develop training and marketing resources for new features and capabilities
Support consistent, scalable training programs across the organization
Collaborate with Parts, Connectivity, Warranty, and IT teams to align goals and expand engagement initiatives
Measure engagement and incorporate feedback to refine approaches
Demonstrate how strategic engagement and training drive confidence, performance, and long-term success
Design and deliver comprehensive training programs and materials for internal staff, dealers, and customers
Review, validate, and refine the training portfolio and roadmap
Support the full training project lifecycle from planning and instructional design through pilot testing and deployment
Develop instructor-led, workshop, computer-based, and online training content
Evaluate training effectiveness through ROI measurement and innovative learning techniques, tools, and delivery methods

What you’ll need

Bachelor’s degree in Business Administration, Marketing, Communications, Information Systems, or a related field
2–4 years of experience in training, digital engagement, or business development
Proven track record of leading cross-functional initiatives and fostering effective collaboration across departments
Exceptional written and verbal communication skills
Ability to clearly articulate training content and engage stakeholders
Skilled in creating audience-focused presentations using visual storytelling, structured content, and visualization methods
Experience designing and delivering scalable training programs for diverse audiences and learning styles
Highly self-motivated and capable of managing tasks independently while driving projects to completion
Proficient in Microsoft Office Suite, including Excel, PowerPoint, and Outlook
Must be legally authorized to work permanently in the country the position is located in at the time of application
Final candidate must successfully complete a criminal background check
Final candidate may be required to successfully complete a pre-employment drug screen
Exceptional Candidates Might Have: Master’s degree; Power BI and Tableau; Agile, Scrum, and Lean methodologies; Daimler Truck North America dealer network or similar automotive/manufacturing experience; Excelerator, SAP eCommerce Cloud, Jira, and Confluence

Comp & perks